Sr Demand & Capacity Analyst

HCSC•Chicago, IL
•Hybrid

About The Position

This position is responsible for providing analysis regarding a central pool of resources across technologies and platforms, processing resource requests, and coordinating schedule of resources (employee and contractor) to meet business needs; maintaining visibility of pool capacity to all stakeholders to ensure effective alignment of development demand and capacity; providing input into financial, workforce, and technical capacity planning processes.

Requirements

  • Bachelor Degree and 4 years Information Technology experience; OR Tech Certification and 6 years Information Technology experience; OR 8 years Information Technology experience
  • Teamwork and collaboration skills
  • Oral and written communications skills
  • Knowledge of project planning tools e.g., MS Project
  • Analysis and modeling tools e.g., Excel
  • Knowledge of application development platforms
  • Knowledge of cloud computing / SaaS
  • Knowledge of mobile and web technologies
  • Knowledge of data center platforms (servers, storage)
  • Knowledge of end user platforms (desktops, laptops, mobile)

Nice To Haves

  • Knowledge of SDLC Methodology - Agile / Scrum / Iterative Development
  • Negotiation
  • Business acumen
  • Experience implementing data analysis workflows
  • Experience creating user friendly dashboards or reports of data
  • Data Analysis or Intelligence Analysis experience

Responsibilities

  • Providing analysis regarding a central pool of resources across technologies and platforms
  • Processing resource requests
  • Coordinating schedule of resources (employee and contractor) to meet business needs
  • Maintaining visibility of pool capacity to all stakeholders to ensure effective alignment of development demand and capacity
  • Providing input into financial, workforce, and technical capacity planning processes

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
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