Sr Deductions Analyst

Henkel group•Stamford, CT

7d•$85,000 - $105,000•Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

Ability to turn data into insights and present/communicate results effectively
Collaborate with others and be able to work in a fast-paced team environment
Capable of root cause analysis, challenging the status quo and bringing solutions to the table
Highly motivated self-starter with a growth mindset
2+ years’ experience in customer service, sales or supply chain
Proficient in Microsoft Office (Excel, Word, Power Point), Power BI, SAP experience preferred

Nice To Haves

Knowledge of supply chain and order-to-cash in a consumer products or related industry preferred with a strong customer focus.
Bachelor’s Degree desired

Responsibilities

Identify, investigate, and resolve deductions, short payments, and customer account discrepancies while minimizing recurring issues and driving root-cause resolution.
Collaborate with and influence Sales Teams, Customer Development Managers, and brokers to ensure accurate pricing, promotions, and timely resolution of deduction-related issues.
Continuously identify trends in deductions, eliminate recurring issues, and implement process improvements across customer accounts and upstream operations.
Ensure all revenue transactions, invoicing, and deductions are recorded in compliance with internal policies and accounting standards while identifying cash flow improvement opportunities.
Partner with Sales, Finance, Customer Operations, Supply Chain, and other stakeholders to resolve issues, validate deductions, and address non-compliance effectively.
Act as a liaison for deduction issues, lead projects and training initiatives, build strong internal/external relationships, and deliver results in a fast-paced, deadline-driven environment.
Utilize tools such as SAP, TPM systems, and reporting platforms to validate deductions, analyze discrepancies (orders, deliveries, PODs), manage KPIs, and generate actionable reports.