Deductions Coordinator

High Liner Foods•Lunenburg, NS

9d•Hybrid

About The Position

This position will be based out of our Lunenburg facility and would require the successful candidates to be on site 3 days of the week (Tuesday-Thursday), the remainder of the days can be worked remotely. The Deductions Coordinator is responsible for managing all Customer Deductions that are assigned and provide administrative support to the Deductions team.

Requirements

3–5 years of administrative experience preferred; new graduates with relevant education or transferable experience are welcome.
Post-secondary education in Business or Administration, with a solid understanding of basic accounting principles.
Demonstrated administrative support experience, including data gathering, information compilation, and preparation of financial reports.
Proficient in Microsoft Excel and other software, with the ability to learn new systems quickly and stay organized in a fast-paced, high-volume environment.
Strong communication, teamwork, relationship-building, problem-solving, and process improvement skills.
Customer focused, passion for putting the customer at the heart of each decision.
Team-oriented, enjoys collaborating with team members within and outside of their own teams

Responsibilities

Processing customer deductions according to established policies and procedures, to ensure that targeted deduction levels are maintained.
Process valid trade deductions based on contract in a timely manner
Dispute and actively resolve invalid deductions by following Standard Operating Procedures
Foster strong relationships with sales team to ensure compliance with customer contract to mitigate overspending and potential fraud
Maintains relationships with customers, staff, vendors and clients.
Observes confidentiality of client and business matters
Maintain appropriate documentation and backup to support valid deductions & post audits
Prepare and review year-end trade accruals for customer accounts
Process Customer payments