Sr. Customer Service Representative
About The Position
A manufacturer of electronic printed circuit boards located in Macungie, PA is seeking a Sr. Customer Service Representative to join their team. This person will serve as the primary point of contact for key contract manufacturing customers. This role is responsible for managing customer relationships, coordinating customer programs internally, and ensuring successful execution from quotation through production and delivery. The ideal candidate is highly organized, customer-focused, and capable of working cross-functionally with operations, engineering, supply chain, quality, and production teams.
Requirements
- Highly organized
- Customer-focused
Nice To Haves
- Experience in electronics manufacturing
- Experience in PCB assembly
- Experience in contract manufacturing
Responsibilities
- Serve as the primary point of contact for key contract manufacturing customers.
- Manage customer relationships.
- Coordinate customer programs internally.
- Ensure successful execution from quotation through production and delivery.
- Work cross-functionally with operations, engineering, supply chain, quality, and production teams.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
