Sr Customer Sales Lead, Amazon & Pureplay
About The Position
The Sr. Customer Sales Lead (CSL) – Amazon & Pureplay owns end-to-end Joint Business Planning and execution across Amazon and emerging Pureplay retailers while driving volume, profit, and share growth for the Campbell’s Americas portfolio. This role leads cross-functional strategy across Sales, Supply Chain, Finance, and Marketing while managing a highly complex eCommerce business (1,700+ SKUs). The Sr. CSL is accountable for delivering the AOP, optimizing trade investment, and advancing Campbell’s digital commerce presence through strong customer and partner relationships. This role is fully remote. Candidates can be based anywhere in the US. Approximately 25% travel required.
Requirements
- Bachelor’s degree required
- 8+ years of sales experience
- 2+ years Amazon/eCommerce experience
- Amazon Vendor Central
Nice To Haves
- Strong leadership, influence, and relationship-building skills across internal and external stakeholders
- Ability to operate independently while driving cross-functional alignment
- Strong analytical mindset with experience in business planning, forecasting, and ROI optimization
- Solid financial acumen, including trade management and P&L ownership
- Experience managing Amazon
- Experience managing other omni-channel eCommerce customers
- Familiarity with syndicated data sources (IRI, Nielsen, retailer POS)
- Experience with eCommerce tools/platforms (e.g., PacVue, Stackline) preferred
Responsibilities
- Own customer business plans, including volume, revenue, and trade investment, to deliver AOP targets
- Monitor performance and adjust strategies to close gaps and maximize growth
- Lead Joint Business Planning with Amazon, along with Team Lead and CVP, aligning long-term strategy to customer priorities
- Develop and execute promotional strategies; evaluate performance and optimize ROI
- Allocate and manage trade budgets to maximize volume, profit, and efficiency
- Conduct post-event analysis to inform future planning and investment decisions
- Manage a complex Amazon catalog (1,700+ SKUs), including new item launches and first-to-market execution
- Partner with internal teams and Acosta to ensure accurate item setup, catalog management, and Vendor Central execution
- Leverage Amazon growth levers (search, ads, Subscribe & Save) to improve digital shelf performance with internal teams and Spark external team
- Identify and scale opportunities across emerging Pureplay retailers (e.g., DashMart, GoPuff, Thrive)
- Lead alignment across Supply Chain, Finance, Shopper, Brand, and external partners
- Partner with Supply Chain to ensure pricing accuracy, inventory flow, PO execution, and operational readiness
- Collaborate with Finance to manage trade expenditure, resolve deductions, and deliver financial commitments
- Analyze business performance (volume, profit, share) and identify growth opportunities
- Translate data into actionable insights to improve category and portfolio performance
- Lead category reviews with customers to communicate trends, drivers, and opportunities
- Build and maintain relationships with key customer decision-makers
- Serve as the eCommerce subject matter expert, sharing trends and best practices internally
- Identify and leverage industry trends to strengthen Campbell’s competitive position
Benefits
- medical
- dental
- short and long-term disability
- AD&D
- life insurance (for individual, families, and domestic partners)
- matching 401(k) plan
- unlimited sick time
- paid time off
- holiday pay
- free access to the fitness center (if in WHQ)
- on-site day care (operated by Bright Horizons)
- company store
- Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
- variety of Employee Resource Groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
