Sr. Corporate Travel Advisor

Atlas Travel & Technology Group Inc

11h•Remote

About The Position

At Atlas Travel & Technology Group, our purpose is to Stand-Up, Stand-Out. To do something every day that makes the next day better for all. We value creativity to build new paths forward, collaborate respectfully, have the drive to get up and do it, open ourselves to grow, do what we say, love what we do, and have fun along the way. This is who we are, our culture. A Sr. Corporate Travel Advisor is responsible for delivering high-touch, end-to-end travel management services for executives and corporate clients, often handling complex domestic and international itineraries. This role requires advanced expertise in global travel logistics, fare construction, and travel technology, along with the ability to anticipate client needs and provide proactive, consultative solutions. The advisor serves as a trusted resource, ensuring seamless coordination of air, hotel, rail, and ground transportation while adhering to corporate travel policies and service level agreements. Success in this role depends on strong problem-solving skills, attention to detail, and the ability to perform under pressure, particularly when managing disruptions or last-minute changes. In addition to booking and itinerary management, the Sr. Corporate Travel Advisor maintains up-to-date industry knowledge, leverages preferred vendor programs, and consistently delivers exceptional customer service. This role often includes optimizing processes and contributing to overall operational efficiency while maintaining the highest standards of professionalism and confidentiality. This position is working on a dedicated account, hours Monday - Friday 8:30am - 5:00pm ET.

Requirements

Ability to collaborate effectively within a team environment
Proficiency in GDS systems, with Sabre experience preferred
Strong communication and customer skills
Solid global geography knowledge and ability to utilize geographic resources effectively
Working knowledge of Google Workspace (Docs, Sheets, Calendar, etc.)
Strong problem-solving and critical-thinking abilities
Highly detail-oriented with excellent organizational skills and strong follow-through
Proven customer service experience
Minimum of 5 years Corporate Travel Advisor experience
Internet searching, Google Workspace, industry tools
Ability to communicate in standard business English both written and spoken.
Ability to read and comprehend simple instructions, correspondence and memos.
Ability to effectively present information in one-on-one, small group situations to customers, clients and other employees of the organization.

Nice To Haves

Sabre experience preferred

Responsibilities

Process air, rail, car, and chauffeured transportation bookings for domestic, international, and group travel with a high degree of accuracy and efficiency
Utilize company-supported tools and systems, including GDS, Booking Builder, Groundspan, rate desks, disruption dashboards, omnichannel communication platforms, and online booking tools
Ensure compliance with corporate and account-specific travel policies
Maintain strict confidentiality while adhering to security and PCI standards
Interpret and validate fare quotes using multiple sources, including GDS, online platforms, and consolidators
Promote preferred vendors and support account-specific travel programs
Stay current on industry trends, vendor updates, and new travel products
Meet and maintain service level agreement (SLA) standards, including response time, quality, and proper use of profiles and quality control systems
Consistently achieve a benchmark of 200+ transactions per month
Complete required annual training and maintain professional development standards
Deliver exceptional, value-added customer service and document contributions
Maintain professionalism in all client and team interactions
Requires a minimal amount of travel