Youth Soccer Development - Sr Coordinator Youth Soccer Development

Orlando City/Orlando Pride•Orlando, FL

About The Position

The Orlando City Youth Soccer Network (OCYSN) is an innovative, best-in-class youth affiliate structure for Orlando City focused on fostering a passion for the sport of soccer while also establishing a clear pathway to pro for aspiring athletes. You are a modern-day administrator, with an operations-focused mindset, who prioritizes customer service. Your attention to detail, proactive planning, and program management acumen allow you to market and flawlessly execute year-long programming while achieving financial goals. Your passion for soccer, work ethic, and organizational skills set you apart.

Requirements

A bachelor’s in business, management, sports, or another related field preferred
3-5 years in project management, program management, youth sports, or customer service
General knowledge and experience in youth sports preferred
Strong written communication and customer service acumen
Exceptional interpersonal communication skills
Ability to maintain workflow in a fast-paced environment
Strong time management, organizational, and planning skills
Proficient in Microsoft Office (Word, PowerPoint, and Excel)
Proficient in Adobe Illustrator and Photoshop a plus
Strong decision-making and problem-solving skills required
The ability to attain and maintain Safesport certification
The ability to pass a background screening
Proficiency in English and Spanish languages a plus
Ability to work nights, weekends, and holidays as needed

Responsibilities

Oversee successful operations of after-school programs, camps, corporate clinics, and community programming
Lead communication with front office marketing and communications departments to implement a comprehensive marketing strategy to promote youth programming via social media, website, app, email blasts, in-game advertising, and others
Oversees and manage a team of 10 in-house coaches
Interview and hire coaches in collaboration with Youth Soccer Technical Lead
Manage OCYSN Website and make updates when necessary
Develop registration forms in collaboration with the Strategy & Analytics department
Secure programming locations, dates, and times and manage relationships with facility managers
Serve as a customer service representative for all Youth Programming clients
Over-see and manage all Youth Development support emails (3)
Oversee compliance and safety for all programming
Establish and enforce a safe playing/coaching environment in compliance with company policies, local, and state laws.
Monitor and communicate cancellations, postponements, and program changes to program participants
Assist in the development of yearly Program Strategy and P&L
Manage system setup for all vendors for payment, orders, and restocking
Manage task lists, staffing plans, scheduling, and timelines
Create metrics to be reviewed after all programming
Ensure necessary resources and materials are available to facilitate program execution
Assist in the continued development of the Youth Soccer Development business plan
Other duties as assigned