Sr. Coordinator, Retail Events

Raiders Football Club LLCHenderson, NV
Onsite

About The Position

The Raider Image Events Team is seeking a driven, organized, and professional individual to support our expanding department. The Raider Image Senior Coordinator, Retail Events manages a high volume of incoming emails, calls, and inquiries from hourly employees, including scheduling, time sheets, time-off requests, and coordination of interviews and training sessions. This role is primarily based at Allegiant Stadium.

Requirements

  • Bachelor’s Degree or equivalent experience
  • Minimum 1 year experience scheduling, planning, and/or administrative communication
  • Must be 21 years of age or older
  • Exceptional work ethic, personal accountability, and strong time-management skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational skills with the ability to plan and execute weekly workloads
  • Analytical mindset with strong Excel skills
  • Excellent written and verbal communication skills with an overall commitment to providing direct, positive, and clear communication
  • Exceptionally detail-oriented
  • Energetic, positive, and service-oriented approach to daily responsibilities
  • Reliable transportation required

Responsibilities

  • Supports the planning and scheduling of hourly employees
  • Manages the majority of written communication with employees
  • Monitors attendance trends and staffing performance, providing feedback and escalating issues to management as needed
  • Updates, reviews, and approves timecards
  • Coordinates with Payroll or Human Resources to resolve timekeeping discrepancies or onboarding delays
  • Conducts interviews to assess candidate qualifications, ensuring a fair, consistent, and high-quality hiring experience
  • Coordinates interview scheduling for the Management Team
  • Tracks onboarding progress and assists all new employees throughout the process
  • Provides support with basic Human Resources inquiries and tasks
  • Tracks completion of all required training by employees, ensuring compliance, accuracy, and timely follow-through
  • Assists with event preparation tasks
  • Leads check-in and check-out for major events
  • Oversees event day staffing logistics, including last-minute schedule adjustments and redeployments
  • Orders supplies and monitors receipt of deliveries
  • Assists in updating and refining operational and prep checklists to ensure accuracy, clarity, and alignment with current event and retail procedures
  • Performs additional duties as assigned
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