Sr Continuous Improvement Business System Specialist
About The Position
The Sr. PPI Business Systems Specialist is a strategic operations partner responsible for leading and implementing continuous improvement strategy across North America. The role standardizes and implements continuous improvement projects and metrics to support productivity, quality, and safety, and provides leadership guidance to help Global Distribution achieve customer-focused and financial goals. The specialist applies lean principles to distribution processes, implements lean management systems, facilitates kaizen events, and uses structured problem-solving methodologies to optimize processes and reduce inefficiencies. The role supports operational excellence by guiding teams in applying PPI tools and developing their capabilities through training and mentorship. It leads cross-functional initiatives and supports a culture of continuous improvement. This position is part of the North America Logistics team and serves as a subject matter expert in continuous improvement and data analytics. It supports productivity targets and project funnels, analyzes distribution-center data, maintains Power BI reporting, produces monthly performance analytics, partners on business and automation integrations, and tracks productivity initiatives and capital projects. Travel of up to 25% may be needed to support multiple sites. The standard schedule is Monday through Friday, and the work environment is an office.
Requirements
- Advanced degree plus 6 years of experience, or bachelor's degree plus 8 years of experience implementing continuous improvement programs in manufacturing, clinical, pharmaceutical, or regulated environments.
- Demonstrated expertise in lean tools, including value stream mapping, 5S, standard work, visual management, and kaizen methodologies.
- Strong project management skills and proven experience leading complex cross-functional initiatives.
- Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, Visio, and Project.
- Excellent financial acumen and ability to evaluate and validate project savings.
- Strong communication and presentation skills, with ability to connect at all organizational levels.
- Experience guiding and mentoring teams in continuous improvement methodologies.
- Demonstrated success supporting organizational change.
- Strong analytical and problem-solving capabilities using data-driven approaches.
- Ability to work independently while collaborating across functions.
- Strong relationship-building skills and demonstrated ability to build trust.
- Ability to travel up to 25% as needed to support multiple sites.
- Fluency in English is required.
Nice To Haves
- Preferred fields of study include Engineering, Science, Operations, Business, or a related field.
- Lean Six Sigma Black Belt certification preferred.
- PMP or equivalent project management certification desirable.
- Experience in GMP or regulated environments preferred.
- Additional languages beneficial for international roles.
Responsibilities
- Serve as a continuous improvement and data analytics subject matter expert for the North America Logistics team.
- Manage and support North America productivity targets and project funnels.
- Collaborate with regional and distribution site leaders to implement effective strategies across North America.
- Mine and analyze data for distribution centers and recommend actions to regional leaders to improve quality, productivity, safety, and budget adherence.
- Maintain and support Power BI reporting, including standardized and ad-hoc dashboards across regions.
- Generate monthly analytics for scorecards, productivity measurements, and month-end performance indicators.
- Partner with multiple functions to lead or support business and automation integrations.
- Manage data to track major productivity initiatives and capital projects.
- Lead kaizens and other Practical Process Improvement (PPI) initiatives.
- Perform duties safely and follow safety policies and procedures.
- Perform duties consistently with the Code of Ethics and the 4-I Values, and within ISO standards and regulatory or statutory requirements.
- Perform other duties and responsibilities as needed.
Benefits
- Choice of national medical and dental plans and a national vision plan, including health incentive programs.
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
- At least 120 hours of paid time off (PTO) and 10 paid holidays annually.
- Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave.
- Accident and life insurance, and short- and long-term disability in accordance with company policy.
- Retirement and savings programs, including a competitive 401(k) U.S. retirement savings plan.
- Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount.
- Variable annual bonus may be available based on company, team, and/or individual performance results in accordance with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
