Sr. Consultant Lean Six Sigma
About The Position
Medica is a nonprofit health plan serving more than a million members in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. The Sr. Consultant, Lean Six Sigma partners with leaders and teams across the organization to solve complex business challenges, redesign end-to-end processes, improve operational performance, and create better experiences for members and employees. Using Lean Six Sigma, business process management, project management, and organizational change management practices, this role leads high-impact improvement initiatives from problem identification through implementation and sustained results. The position also facilitates or assists with Kaizen events and collaborative workshops to help teams identify root causes, remove barriers, and develop practical, scalable solutions. This is an office role requiring onsite work at Medica’s Minnetonka, Minnesota office an average of three days per week.
Requirements
- Bachelor's degree or equivalent relevant experience, plus at least 5 years of related work experience in continuous improvement, Business Process Management (BPM), operational excellence, health plan operations, or a related field.
- Advanced experience applying Lean Six Sigma methodologies and leading cross-functional improvement initiatives from problem identification through implementation.
- Experience implementing process improvements that deliver measurable outcomes within health plan or payer operations.
- Lean Six Sigma Green Belt certification.
- Proven analytical and problem-solving skills, including the ability to translate complex information into practical recommendations.
- Ability to lead through influence, build alignment, and navigate ambiguity and competing priorities across teams and organizational levels.
- Strong client and stakeholder orientation, with the ability to balance strategic objectives, operational requirements, and customer impact.
- Proficiency with business collaboration, process mapping, presentation, and project management tools.
Nice To Haves
- Lean Six Sigma Black Belt certification.
- PMI Project Management Professional (PMP) certification.
- Hands-on organizational change management experience.
- Experience facilitating or assisting with Kaizen events and structured improvement workshops, with strong communication, presentation, and influencing skills to engage stakeholders at multiple levels.
- Experience leading cross-functional process transformation, including process mapping and workflow optimization.
- Experience with Microsoft Teams, Visio, Smartsheet, PowerPoint, and SharePoint.
Responsibilities
- Lead cross-functional business process improvement initiatives from discovery and analysis through design, implementation, and sustainment.
- Partner with leaders, employees, vendors, and other stakeholders to identify opportunities to improve efficiency, quality, and member and employee experiences.
- Apply Lean Six Sigma and business process management methodologies to identify root causes, reduce waste and variation, and design improved future-state processes.
- Build cross-functional partnerships, support organizational change, and coach teams and leaders to adopt and sustain continuous improvement practices.
- Facilitate or assist in Kaizen events and structured problem-solving sessions, using data and insights to develop recommendations and measure results.
- Perform other duties as assigned.
Benefits
- Competitive medical, dental, and vision benefits.
- Paid time off and holidays.
- Paid volunteer time off.
- 401(k) contributions.
- Caregiver services.
- May be eligible for incentive plan compensation in addition to base salary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
