Sr. Consultant, Communications

NationwideColumbus, OH
$122,000 - $214,000Hybrid

About The Position

Nationwide is seeking an associate who is passionate about delivering extraordinary care and has the potential to be great. This role involves partnering with leaders to provide thought leadership and strategic planning for organizational change management initiatives. The successful candidate will lead the planning process for implementing organizational programs, initiatives, and technology by identifying complexities, dependencies, and duplications. They will develop, execute, and measure change plans using various media, focusing on an associate lens to improve business performance and business unit level change. Strong project management, process organization, writing skills, relationship management, and the ability to work with ambiguity are required. Deep experience with organizational change management and multi-media production is strongly desired. This is a hybrid work opportunity.

Requirements

  • Undergraduate studies in computer science, management information, business, mathematics or related field preferred.
  • Graduate studies are preferred.
  • Ten plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives.
  • Extensive experience in functional, process, information and data modeling, data management and warehousing, and applications integration.
  • In-depth experience with process redesign methods and tools.
  • Five years of experience in project management is preferred.
  • Proven knowledge of standards, methodologies and frameworks, business process management and information technology.
  • Deep knowledge of emerging industries and market trends.
  • Understanding of new technologies and developments in the technology industry.
  • Extensive knowledge of project management concepts and techniques are required.
  • Comprehensive knowledge of facilitation, performance management, organizational design and managing organization change.
  • Ability to manage large sophisticated projects that involve high risk and great impact for the company.
  • Proven ability to influence senior management.
  • Strong communication skills and ability to deal with ambiguity.

Nice To Haves

  • Deep experience with organizational change management and multi-media production is strongly desired.

Responsibilities

  • Serves as a top consultant on all activities relating to business transformation through the strategic application of people, processes and technology.
  • Participates in complex planning processes across multiple departments or business units.
  • Identifies complexities, dependencies and duplications in the business model.
  • Acts as top consultant on activities and functions relating to business process analysis, organizational analysis, needs assessments and cost/benefit analysis to align information technology solutions with business strategies and directions.
  • Consults with functional groups within Nationwide Technology and internal business clients to develop long-term systems plans.
  • Leads organizational process management and consultation between business customers and systems area for development and implementation of business processes and procedures.
  • Responsible for communicating to customers, management and external sources.
  • Identifies the critical elements of a business process that needs to be managed and defines criteria of performance success.
  • Selects and applies appropriate performance measurement tools and reports performance in a cohesive manner.
  • Contributes, as a subject matter authority, to the analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
  • Leads organization-wide change.
  • Leads all aspects of training for customers on business, technological, societal and environmental trends to support strategies for improving business performance.
  • Drives strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems.
  • Evaluates new and sophisticated technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
  • Provides top-level expertise on the development of compelling business cases, including gaining senior management consensus, to accomplish business objectives.
  • Provides direction, training and mentorship for less experienced staff.
  • Assigns responsibility for tasks, sets clear objectives and monitors progress and results.
  • Monitors project schedules and costs.
  • Develops project plans, work breakdown structures and desired outcomes for overall solution delivery.
  • May perform other responsibilities as assigned.

Benefits

  • medical/dental/vision
  • life insurance
  • short and long term disability coverage
  • paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
  • nine paid holidays
  • 8 hours of Lifetime paid time off
  • 8 hours of Unity Day paid time off
  • 401(k) with company match
  • company-paid pension plan
  • business casual attire
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