Sr Cons Systems/Software QA

Bank of America•Scranton, PA

About The Position

At Bank of America, this role supports the company’s Responsible Growth purpose and its commitment to an inclusive, collaborative workplace and teammate wellness. The company emphasizes an in-office culture, with flexibility based on role-specific responsibilities and business needs. The Senior Cons Systems/Software QA is a key individual contributor on Quality Assurance project teams within T&O and/or lines of business. The role works with project teams to ensure standard quality practices and processes are followed. As a senior technical staff member, the position assists senior business and IT management in determining the direction of current and future developments in its area of expertise. It applies in-depth knowledge of technological alternatives and business system requirements to recommend innovations, provides technical guidance to project managers on issues critical to business objectives, and is recognized by peers as a content expert. The role typically requires 5–7 years of applicable experience. The position is in Global Credit Operations (GCO), which is responsible for fulfillment, servicing, and protection of credit offerings for business banking, Global Wealth & Investment Management, commercial and corporate clients, and leasing and trade products. The QA specialist leads end-to-end testing for Trade Finance initiatives, develops test strategies and cases, manages and validates defects, supports release and production verification, maintains traceability and testing evidence, and provides leadership and mentorship across concurrent projects.

Requirements

Trade Finance domain experience, including Letters of Credit, Guarantees, Trade Operations, and Trade Processing.
Strong experience creating test strategies, test plans, test cases, and test execution metrics.
Experience supporting Agile and Waterfall delivery methodologies.
Hands-on experience with JIRA, Octane/ALM, or other test management tools.
Ability to analyze complex business requirements and translate them into testable scenarios.
Experience performing Functional, Integration, Regression, and UAT testing.
Strong verbal and written communication skills, including the ability to communicate across business and technology organizations.
Proven ability to manage multiple priorities in a fast-paced delivery environment.
High school diploma, GED, secondary school credential, or equivalent.
Typically 5–7 years of applicable experience.

Nice To Haves

Loan IQ experience, including testing of Trade Finance and Commercial Lending functionality.
Experience working in Banking, Financial Services, Commercial Lending, or Treasury/Trade environments.
Ability to lead offshore/onshore testing coordination activities.

Responsibilities

Lead end-to-end testing efforts supporting Trade Finance initiatives.
Develop comprehensive test strategies and test cases for initiatives.
Identify, document, track, and validate defect resolution using approved defect management tools.
Analyze business requirements, process flows, APIs, and data mappings to ensure complete test coverage.
Support release validation, production verification testing, and post-implementation monitoring.
Maintain traceability between business requirements, test scenarios, test cases, and defects.
Maintain complete testing evidence and documentation in support of audit, risk, and regulatory requirements.
Mentor junior QA associates and provide testing leadership across multiple concurrent projects.
Participate in Agile ceremonies and contribute to continuous process improvement initiatives.
Partner with Product Managers, Product Owners, Business Analysts, Technology teams, and business stakeholders to validate requirements and acceptance criteria.
Perform Functional, Integration, Regression, and UAT testing.
Execute and coordinate User Acceptance Testing (UAT).
Coordinate offshore and onshore testing activities.