Sr. Community Building Assistant - Golden West

Central City Concern • Portland, OR

8d • Onsite

About The Position

The Sr. Community Building Assistant performs specialized semi-skilled and skilled cleaning tasks and minor maintenance repairs in support of the Housing Department. The position is responsible for cleaning and maintaining the interiors and exteriors of multi-family and residential buildings, attached parking lots, play structures, and surrounding grounds, while monitoring building activities and contributing to the property management team. The role is based at Golden West in Portland, Oregon, and requires reporting to multiple locations as assigned. The schedule is Tuesday through Saturday, 7:00 a.m. to 3:30 p.m., with Sunday and Monday off. Compensation is listed as $24.35–$32.29 per hour; external candidates are capped at $28.25 per hour under the union contract. This is a union-represented position through AFSCME.

The employee performs janitorial and light maintenance work, supports unit inspections and move-in/move-out processes, helps prepare vacant rooms, and assists with work orders and building operations. The position also involves resident and visitor interaction, coordination with contractors and vendors, recordkeeping, supply management, and security-related duties. Driving is an essential function. The employee must follow safety, confidentiality, privacy, security, and nondiscrimination policies and be able to work respectfully with diverse residents, clients, coworkers, and community members.

Minimum qualifications include a high school diploma or GED, or the ability to obtain one within a year of hire; six months of interior or exterior janitorial experience or training; a current driver’s license and acceptable driving record; and the ability to meet the stated insurance and driver-training requirements. Candidates must pass pre-employment screening, be able to read, write, and understand English, and have basic computer skills or the ability to learn them. The role requires physical ability to perform cleaning and maintenance duties, including lifting and moving heavy objects, with reasonable or no accommodation.

Requirements

• High school diploma or GED, or ability to obtain one within one year of hire.
• Six months of experience and/or training in interior or exterior janitorial work.
• Ability to report to and work at multiple locations as assigned.
• Current driver’s license, successful DMV background check, and an acceptable driver designation under the agency Fleet Safety Policy.
• Pass initial driver training within 60 days of approval as a driver and maintain continued recertification.
• Maintain personal auto liability insurance coverage of at least $100,000/$300,000.
• Adhere to the agency’s drug-free workplace policy; pass pre-employment drug screening and background check; and not be a registered sex offender.
• Ability to read, write, and understand English.
• Basic computer skills, including Word, Excel, email, Yardi, and basic file management, or ability to be trained in computer use.
• Ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs, with reasonable or no accommodation.
• Carry an agency-provided cell phone for work use.
• Adhere to agency nondiscrimination policies and interact respectfully with people from diverse backgrounds and with differing views, lifestyles, and sexual orientations.
• Knowledge of standard janitorial cleaning methods and equipment.
• Knowledge of and experience in light maintenance and repair.
• Ability to communicate effectively and courteously with tenants, clients, coworkers, corrections personnel, police, merchants, the public, and supervisors, in person and by telephone.
• Ability to manage time, meet deadlines, communicate clearly in writing and verbally, and understand and follow instructions.
• Attention to detail and ability to maintain accurate records and paperwork.
• Ability to learn, train, and apply training instructions to other employees as needed.
• Ability to de-ice common areas during inclement weather.
• Ability to work independently or as a team member and set priorities with minimal supervision.
• Nonjudgmental attitude and willingness to learn new skills.
• Ability to maintain professional composure in an environment where people may exhibit hostile, abusive, or combative behavior, and to maintain appropriate professional boundaries.
• Knowledge of de-escalation methods or ability to be trained in them.
• Sufficient manual dexterity and physical ability to perform assigned cleaning and maintenance tasks and move heavy objects, cartons, or equipment.
• Knowledge of applicable safety policies and procedures, including Material Safety Data Sheets, and ability to apply workplace and job-site safety standards.
• Ability to consider the impacts of decisions on underserved communities and the effects of oppression, structural racism, and individual bias on client outcomes.

Responsibilities

• Provide training and support to new and existing staff as needed.
• Clean and maintain the exteriors of residential and multi-family buildings, parking lots, play structures, and surrounding grounds.
• Maintain a comfortable, safe, and sanitary environment for tenants and staff.
• Clean common-area flooring, including scrubbing, stripping, mopping, waxing, and carpet cleaning; perform routine floor and upholstery care.
• Assist the Community Manager with unit move-in and move-out condition reports and building inspections.
• Assist with entering maintenance and make-ready work orders into Yardi.
• Identify pests and perform follow-up cleaning after pest-control treatments, including disposal of bed-bug-infested property.
• Perform minor upkeep, room inventory, and vacant-room preparation.
• Clean and straighten common areas, including windows, floors, countertops, appliances, and fixtures; remove garbage and recycling.
• Order and track cleaning supplies and notify the Supervisor about supply and equipment needs.
• Report hazardous or emergency conditions and conduct periodic inspections of common areas.
• Assist the On-Site Manager with customer key responsibilities; greet residents and visitors, answer queries, and provide information and updates to staff.
• Assist with delivery of legal notices and other documents as needed.
• Coordinate access for contractors and vendors performing preventative maintenance and repairs.
• Maintain daily shift logs, building rosters, and other reports.
• Monitor security cameras as assigned.
• Collect random and required observed urinalysis as assigned by the On-Site Manager, Portfolio Manager, or Case Management Staff.
• Update lobby areas with relevant health and social-services information.
• Inventory, label, and store tenant property.
• Drive as required and adhere to safety policies and procedures.
• Follow applicable privacy, confidentiality, and security regulations and policies, and promptly report breaches of protected health or personal identification information.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Student loan repayment options.
• Retirement savings plan with employer matching: 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Paid time off accrual of up to four weeks in the first year, increasing with longevity.
• Up to 11 recognized holidays and two personal holidays, dependent on work-shift schedule.
• Employer-paid life insurance, short-term disability, and long-term disability insurance.
• Sabbatical program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED