Sr. Commercial Collection Agent Collection Agency

BIEHL & BIEHL INC • Carol Stream, IL

20h • $20 - $25

About The Position

Join Biehl & Biehl Inc. as a Sr. Commercial Collection Agent and play a crucial role in our collection agency. We're looking for a driven individual who thrives in a fast-paced environment and is passionate about helping businesses recover their debts effectively.

Requirements

• Minimum of 1-3 years of experience in commercial collections or a related field.
• Strong negotiation and communication skills, both verbal and written.
• Proficient in collection software and Microsoft Office Suite.
• Ability to work independently and manage multiple accounts effectively.
• Knowledge of relevant laws and regulations in debt collection.
• Detail-oriented with strong analytical and problem-solving skills.
• Positive attitude and a professional demeanor in all interactions.

Responsibilities

• Manage and oversee commercial collection accounts to ensure timely payments.
• Negotiate payment arrangements and settlements with clients professionally.
• Conduct thorough investigations and research on delinquent accounts.
• Maintain accurate records of all collection activities and communications.
• Collaborate with team members to develop effective collection strategies.
• Provide exceptional customer service while resolving disputes and inquiries.
• Stay updated on industry regulations and best practices in collections.
• Achieve monthly collection targets and contribute to team goals.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed