Collection Agent
State of Utah Office of the Governor•Taylorsville, UT
•Onsite
About The Position
The Office of Recovery Services is currently looking to fill a Collection Agent (Office Support) position within the Bureau of Medical Collections. This role involves handling incoming phone calls, processing payments, scanning documents, performing data entry, preparing mail, and initiating cases.
Requirements
- Basic computer skills
- Good verbal communication skills
- Familiarity with general office equipment
- Ability to organize tasks and follow instructions
- Ability to manage multiple tasks and deadlines
- Basic Excel knowledge
- Experience working in an office setting.
- Experience answering phone calls and emails.
- Ability to work within a team and solve problems.
- Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism
Nice To Haves
- Preference may be given to candidates with work experience in medical billing and proficiency working with spreadsheets.
Responsibilities
- Answering and directing incoming phone calls
- Sort and identify incoming payments
- Scanning documents
- Data Entry
- Mail preparation
- Case initiation
Benefits
- Job Stability
- Career Growth
- Meaningful Work
- Supportive Work Environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
