Sr Cloud Solutions Engineer - Genesys IVR

HumanaNashville, TN
Remote

About The Position

The Senior Cloud Solutions Engineer supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. The Senior Cloud Solutions Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This position is remote, and you must reside in one of the following locations: Louisville, KY, Dallas, TX, Frisco, TX, or Nashville, TN to be considered. The Senior Cloud Solutions Engineer Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions. Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, andwork is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Requirements

  • Bachelor's Degree in Computer Science or related field or equivalent and relevant experience in lieu of degree requirement.
  • 5+ years' experience designing, developing, and testing of software applications and/or infrastructure.
  • 5+ years' experience with Genesys IVR development.

Nice To Haves

  • Master's Degree

Responsibilities

  • Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture.
  • May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions.
  • Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions.
  • Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements.
  • Begins to influence department’s strategy.
  • Makes decisions on moderately complex to complex issues regarding technical approach for project components, andwork is performed without direction.
  • Exercises considerable latitude in determining objectives and approaches to assignments.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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