Sr. Cloud Engineer (Remote)

Inspira Financial•Oak Brook, IL

1d•Remote

About The Position

The Sr. Cloud Engineer reports to the Cloud Engineering Manager in the Technology Department and is responsible for designing, administering, maintaining, and supporting enterprise infrastructure for a dynamic, growing business. The environment spans private and public clouds, networks, firewalls, servers, operating systems, applications, mobile devices, process schedulers, telecommunications, and databases. The role works closely with development teams, client service teams, and business leaders to integrate, support, and operate infrastructure related to the Platform Architecture. As part of a team, the engineer contributes to solution creation, provides hands-on and operational support, and delivers training. The role calls for a creative, client-focused, solutions-driven, and organized professional who can thrive in a dynamic environment. The engineer supports and improves day-to-day hardware, operating system, and cloud operations; implements cloud-native services in CI/CD pipelines; configures service mesh, Helm deployments, firewalls, security appliances, disaster recovery, and business resumption capabilities; and maintains VMware, cloud virtual environments, and Microsoft Active Directory. The role also mentors fellow cloud administrators and engineers, resolves infrastructure issues, supports SQL Server troubleshooting, develops scripts for repetitive tasks, and manages infrastructure-as-code and Azure Kubernetes Service deployments. The engineer supports infrastructure tickets and inbound requests, cross-trains colleagues, and performs other duties as assigned. All duties are performed with a focus on organizational goals, including risk mitigation.

Requirements

Five to seven years of experience in computer science or equivalent experience; the skills section also specifies a minimum of five years of experience in the listed technical areas.
Bachelor’s degree in Computer Science or equivalent experience.
Certifications: AZ-900, AZ-104, AZ-700, and AZ-500.
At least five years of experience developing and maintaining Azure DevOps CI/CD pipelines and collaborating across teams to improve build, integration, and release processes.
Experience with root-cause analysis and reliability improvements, including self-healing, canary deployments, and alerting.
Experience building and deploying container workloads using Terraform; expertise in Kubernetes, AKS, Azure DevOps, and Terraform.
Experience delivering complex projects involving multiple teams and partners, and implementing resilient, highly available IT systems.
Experience building, securing, and deploying Windows and/or Linux operating systems in physical and cloud environments.
Experience with Microsoft Azure PaaS and SaaS development technologies, including Azure API Management, Azure Functions, and Logic Apps.
Experience with JSON, REST and data-based APIs, high-scale performance services, Azure Service Bus, and Azure Notifications Hub.
Exposure to native Azure logging and monitoring tools and to building disaster recovery and high-availability solutions.
Ability to create clear, concise documentation of cloud and on-premises data center infrastructure development and standards.
Networking knowledge and ability to configure, maintain, and support Cisco Meraki devices, Azure VNets, VPN Gateways, Route Servers, Route Tables, and Private Endpoints.
Experience implementing and configuring infrastructure as code through CI/CD pipelines and applying information-security best practices to operating systems, networks, and databases.
Experience with scripting languages such as PowerShell, Bash, JavaScript, or Python.
Ability to implement and configure Kubernetes deployments using custom resources.
Experience with general SQL Server database troubleshooting.
Ability to work independently with minimal supervision; excellent written and verbal communication, analytical, follow-up, and problem-solving skills.
Ability to research hardware and software issues and products, prioritize and execute tasks under pressure, and communicate effectively with nontechnical users, technical leads, developers, and business units.
Knowledge of TCP/IP, firewalls, virtual machines, container concepts, and cloud security, including the shared security model.
Experience working with a ticketing system and internal clients.
Ability to respond to emails and text messages after hours to resolve critical issues.
Strong interpersonal diplomacy, client service, motivation, teamwork, professionalism, trustworthiness, vendor management, and self-direction.

Nice To Haves

Experience with cloud services, preferably Azure, or Google Cloud or AWS.
Experience with backup and disaster recovery solutions such as Veeam, VMware Site Recovery, and Azure Backup/Site Recovery.
Experience implementing Microsoft 365 services, including Exchange, Intune, SharePoint, and Teams.
Experience in a high-availability environment.
Knowledge of ITIL/ITSM practices and frameworks.

Responsibilities

Support and improve day-to-day operations of hardware, operating systems, and cloud services; evaluate utilization and response times, detect and correct operational problems, and coordinate infrastructure changes.
Investigate, analyze, recommend, configure, install, and test server, network, operating system, and attached-device hardware and software changes.
Ensure servers, operating systems, and network components comply with information security policies and infrastructure standards.
Use metrics and cloud-native consumption-based services to improve cost efficiency.
Implement and configure cloud-native services in CI/CD pipelines using infrastructure-as-code tools.
Implement and configure Istio Service Mesh and Helm chart deployments.
Implement and configure firewalls and security appliances.
Implement and configure disaster recovery and business resumption plans for backup and restoration of technology infrastructure, and keep runbooks current.
Maintain VMware and cloud virtual environments and the Microsoft Active Directory domain.
Mentor fellow cloud administrators and engineers.
Manage, monitor, troubleshoot, and support existing projects and processes; collaborate with cross-functional teams to define software requirements and propose solutions.
Provide technical subject matter expertise and help ensure development activities align with scope, schedule, priorities, and business objectives.
Maintain and upgrade deployment platforms and system infrastructure using infrastructure-as-code tools such as Terraform, ARM templates, or PowerShell.
Troubleshoot AKS cluster issues and deployments through Azure DevOps pipelines.
Resolve infrastructure problems for applications across the organization and provide general SQL Server database troubleshooting and support.
Use programming skills to develop programs or scripts for repetitive functions.
Support inbound calls and emails and maintain infrastructure support tickets in the issue-tracking application.
Cross-train team members to facilitate coverage and perform other duties as assigned.
Perform duties with a focus on organizational goals, including risk mitigation.