Sr. Cloud Engineer (Remote)

Inspira Financial•Oak Brook, IL

2d•Remote

About The Position

The Sr. Cloud Engineer reports to the Cloud Engineering Manager in the Technology Department. The role designs, administers, maintains, and supports enterprise infrastructure for a dynamic, growing business across private and public clouds, networks, firewalls, servers, operating systems, applications, mobile devices, process schedulers, telecommunications, and databases. The engineer works closely with development teams, client service teams, and business leaders to integrate, support, and operate infrastructure for the Platform Architecture. As part of a team, the role contributes to solution creation, hands-on and operational support, and training. The position calls for a creative, client-focused, solutions-driven, organized professional who can thrive in a dynamic environment. The role supports and improves day-to-day hardware, operating system, and cloud operations; implements cloud-native services, CI/CD pipelines, infrastructure as code, service mesh and Helm deployments; and maintains virtual environments and Active Directory. It supports disaster recovery and business resumption, infrastructure security, cost efficiency, application and database troubleshooting, and operational documentation. The engineer also mentors and cross-trains colleagues, collaborates across teams, supports infrastructure tickets and client requests, and performs other duties as assigned.

Requirements

5–7 years of experience in Computer Science or equivalent experience; the qualifications also specify a minimum of 5 years of experience across the listed skills and activities.
Bachelor’s degree in Computer Science or equivalent experience.
AZ-900, AZ-104, AZ-700, and AZ-500 certifications.
Develop and maintain Azure DevOps CI/CD pipelines and collaborate across teams to improve build, integration, and release processes.
Assist with root-cause analysis and system reliability improvements using approaches such as self-healing, canary deployments, and alerting.
Build and deploy container workloads using Terraform.
Expertise in Kubernetes, AKS, Azure DevOps, and Terraform.
Experience with complex projects involving multiple teams and partners.
Implement and configure resilient, highly available IT systems.
Build, secure, and deploy Windows and/or Linux operating systems in physical and cloud environments.
Experience with Microsoft Azure PaaS and SaaS solution development technologies, including Azure API Management, Azure Functions, and Logic Apps.
Experience with JSON, REST, data-based APIs, and high-scale performance services.
Experience with Azure Service Bus and Azure Notification Hubs.
Exposure to native Azure logging and monitoring tools and to building disaster recovery and high-availability solutions.
Create clear, concise documentation for cloud and on-premises data center infrastructure development and standards.
Networking knowledge and ability to configure, maintain, and support Cisco Meraki devices, Azure VNets, VPN gateways, route servers, route tables, and private endpoints.
Implement and configure infrastructure as code using CI/CD pipelines.
Apply information security best practices and methodologies to operating systems, networks, and databases.
Use scripting languages such as PowerShell, Bash, JavaScript, or Python.
Experience with cloud services; Azure is preferred, or Google Cloud or AWS.
Experience with backup and disaster recovery solutions such as Veeam, VMware Site Recovery, and Azure Backup/Site Recovery.
Implement Microsoft 365 services, including Exchange, Intune, SharePoint, and Teams.
Ability to implement and configure Kubernetes deployments using custom resources.
Experience with general SQL Server database troubleshooting.
Ability to work independently with minimal supervision.
Excellent written and verbal communication skills.
Strong analytical, follow-up, and problem-solving abilities.
Ability to research hardware and software issues and products as required.
Ability to prioritize and execute tasks effectively in a high-pressure environment.
Strong interpersonal and presentation skills to share ideas and solutions and build working relationships with business units, including non-technical users, technical leads, and developers.
Knowledge of TCP/IP and firewalls, virtual machines and container concepts, and cloud security including the shared security model.
Experience working with a ticketing system and internal clients.
Ability to respond to emails and text messages after hours to resolve critical issues.
Strong personal diplomacy and client service, with motivation, teamwork, professionalism, and trustworthiness.
Strong vendor management skills and a highly self-motivated, self-directed approach.

Nice To Haves

Experience in a high-availability environment.
Knowledge of ITIL/ITSM practices and frameworks.

Responsibilities

Support and improve day-to-day hardware, operating system, and cloud service operations; monitor utilization and response times, and detect and resolve operational problems.
Coordinate and perform changes to servers, networks, operating systems, and attached devices, including evaluating, recommending, configuring, installing, and testing hardware and software.
Ensure servers, operating systems, and network components follow information security policies and infrastructure standards.
Use metrics and cloud-native consumption-based services to improve cost efficiency.
Implement and configure cloud-native services in CI/CD pipelines using infrastructure-as-code tools.
Implement and configure Istio Service Mesh and Helm chart deployments.
Implement and configure firewalls and security appliances.
Implement and maintain disaster recovery and business resumption capabilities for technology infrastructure, including keeping runbooks updated.
Maintain VMware and cloud virtual environments and the Microsoft Active Directory domain.
Mentor fellow Cloud Administrators and Engineers.
Manage, monitor, troubleshoot, and support projects and processes; collaborate with cross-functional teams to define software requirements and propose solutions.
Provide technical subject matter expertise and help ensure development work aligns with scope, schedule, priority, and business objectives.
Maintain and upgrade deployment platforms and system infrastructure using infrastructure as code, such as Terraform, ARM templates, PowerShell, or similar tools.
Troubleshoot AKS cluster issues and deployments through Azure DevOps pipelines.
Work with security, operations, engineering, and application teams to deliver complete Azure solutions.
Resolve infrastructure problems for applications across the organization.
Provide general SQL Server database troubleshooting and support.
Develop programs or scripts to automate repetitive functions.
Perform duties in support of Inspira's goals, including risk mitigation.
Support infrastructure-related inbound calls and emails and maintain tickets in the issue-tracking application.
Cross-train team members to facilitate coverage.
Perform other duties as assigned.