Sr. Cloud Engineer

EXL•Jersey City, NJ
•Remote

About The Position

EXL is seeking a Senior Azure Cloud Engineer to independently manage enterprise Azure environments, resolve complex L3 issues, implement Infrastructure as Code, and support cloud deployments across multiple applications, environments, and regions. The role involves hands-on work with Azure infrastructure, networking, security, PaaS, automation, and cloud operations, as well as collaboration with application, network, security, DevOps, and architecture teams to deliver reliable and secure Azure solutions. The position is US remote. The stated base salary range is $120,000–$140,000 USD, with total compensation including base salary and an annual target bonus.

Requirements

  • 7–8 years of overall IT experience, including at least 4 years of hands-on Microsoft Azure experience. The description also states 7–10 years of overall IT experience.
  • Bachelor’s degree in computer science, information technology, engineering, or equivalent.
  • Strong knowledge of Azure IaaS, PaaS, networking, identity, security, governance, and monitoring.
  • Strong hands-on experience with Terraform and Infrastructure as Code (IaC).
  • Good scripting and automation experience with PowerShell and/or Azure CLI.
  • Strong understanding of TCP/IP, DNS, routing, firewalls, load balancing, private connectivity, and hybrid networking.
  • Experience with Azure DevOps, GitHub, Jenkins, or equivalent CI/CD platforms.
  • Good understanding of Azure Cloud Adoption Framework, landing zones, security best practices, and cost optimization.
  • Strong troubleshooting and analytical skills.
  • Excellent communication and documentation skills.
  • Ability to work in 24/7 production support environments.
  • Strong stakeholder-management skills.

Nice To Haves

  • AZ-104 certification; AZ-305 or other relevant Azure certifications are an added advantage.
  • Experience working in a large enterprise/global support environment and following ITIL/ITSM processes.

Responsibilities

  • Design, deploy, configure, and support Azure IaaS and PaaS services in enterprise environments.
  • Provide L3 technical support for complex Azure infrastructure, networking, security, identity, and application connectivity issues.
  • Manage Azure VMs, VM Scale Sets, Storage Accounts, App Service, Azure SQL, Key Vault, AVD, and other core Azure services.
  • Configure and troubleshoot VNets, subnets, NSGs, UDRs, load balancers, Application Gateway, private endpoints, Private DNS, VPN Gateway, ExpressRoute, and NAT Gateway.
  • Manage Microsoft Entra ID, RBAC, managed identities, service principals, Key Vault, and access controls.
  • Implement infrastructure automation using Terraform, Bicep/ARM, PowerShell, and CI/CD pipelines.
  • Implement monitoring and troubleshooting using Azure Monitor, Log Analytics, Application Insights, alerts, diagnostic settings, and KQL.
  • Implement Azure governance and security controls using Azure Policy, tagging, resource locks, RBAC, compliance standards, and cost-management practices.
  • Support cloud migrations, deployments, patching, upgrades, backup and restore, high availability, disaster recovery, and operational maintenance.
  • Work with application, network, security, DevOps, and architecture teams to implement reliable and secure Azure solutions.
  • Handle incidents, problems, changes, and service requests through ServiceNow or similar ITSM platforms.
  • Contribute to technical documentation, SOPs, RCA preparation, operational improvements, and platform standardization.
  • Mentor L1/L2 engineers.

Benefits

  • Annual target bonus
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