Sr. Cloud Administrator

AEM

2d•Remote

About The Position

AEM is seeking a highly motivated Senior Cloud Administrator to support its cloud-based infrastructure. AEM provides mission-critical weather, wildfire, and water monitoring and intelligence solutions, including sensors, dataloggers, telemetry, analytics, and software. Its technologies and services help customers and communities respond to environmental risks, and the company operates a large global network of weather sensors and greenhouse gas measurements while building data services and applications for enterprise and government customers. The role is responsible for designing, deploying, managing, securing, and optimizing cloud infrastructure and operations, primarily using AWS. It includes monitoring reliability, managing infrastructure requests, supporting compliance, maintaining automation and CI/CD, overseeing application deployments, and producing operational documentation and standards. The administrator will also work with external managed service providers and assess cloud-native AI services and AI-driven operational tools. This is a remote opportunity available from anywhere in the continental United States and/or Canada. Applicants must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future. Sponsorship is not available. The Canadian compensation estimate is $100,000–$135,000 per year; the stated range is a general guideline and has not been adjusted for geographic differentials. Applications are accepted on an ongoing basis until the position is filled.

Requirements

At least 5 years of progressively responsible, hands-on operations experience using Amazon Web Services cloud infrastructure and services.
Experience managing and maintaining Linux and Windows Server operating systems.
Experience with instance and container build processes and tools such as Packer, Docker, and EC2 Image Builder.
Experience with AWS services including EC2, S3, IAM, CodeDeploy, CloudWatch, Fargate/ECS, Lambda, VPC, ALB, CloudFront, MSK, SQS, SNS, and CloudFormation.
Experience supporting CI/CD using Azure DevOps, GitHub Actions, or Jenkins.
Experience with IIS, Active Directory, .NET, and other applications in the Windows ecosystem.
Basic SQL administration and capability managing database technologies such as RDS, Aurora, and DynamoDB.
Experience managing networking, routing, firewalls, load balancing, and related areas in a hybrid environment.
Strong automation and configuration management experience.
Ability to interact professionally with teams and communicate effectively with technical staff and senior leadership.
Strong written and verbal communication skills.
Ability to learn and adapt to recent technologies through self-directed training.
Must be eligible to work in the United States or Canada without company sponsorship, now or in the future.

Nice To Haves

Jira and other Atlassian product experience.
AWS Solutions Architect Associate-level certification or similar qualification.
Experience with Amazon architecture design.
Experience supporting customer-facing services, including APIs, SaaS, and DaaS.
Experience implementing advanced monitoring tools focused on cloud-based systems.

Responsibilities

Design, deploy, and manage scalable, secure, and highly available cloud infrastructure, such as AWS or Azure.
Monitor system performance, troubleshoot issues, and ensure uptime and reliability.
Evaluate and prioritize cloud infrastructure requests from business units based on technical complexity and business value.
Ensure cloud infrastructure and operations comply with relevant regulatory frameworks, including SOC 2, ISO 27001, and GDPR, as well as internal security policies.
Develop and manage CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins to streamline application delivery and infrastructure provisioning through automation and best practices.
Create, maintain, and improve Infrastructure as Code practices using Terraform.
Own technical documentation that enables the support team to resolve incidents quickly and accurately.
Manage, identify, and drive cloud cost optimization strategies.
Provide off-hours support for critical infrastructure issues as needed and resolve incidents in a timely manner.
Oversee application deployments and ensure timely, reliable releases to staging and production environments.
Develop and document standard operating procedures, deployment processes, and troubleshooting guides.
Define and maintain infrastructure reference architectures, standards, and reusable patterns or playbooks for teams and partners to adopt.
Collaborate with external Managed Service Providers to oversee cloud operations, ensure service expectations are met, validate technical recommendations, and align managed services with business and security objectives.
Assess, recommend, and implement cloud-native AI services and integration opportunities that support innovation, operational excellence, and business transformation.
Explore and implement AI-driven monitoring, automated defect triage, and operational-efficiency tools.