Sr. Cloud Administrator

AEM•Germantown, MD

2d•Remote

About The Position

AEM is seeking a highly motivated Sr. Cloud Administrator to support its cloud-based infrastructure. AEM provides environmental monitoring technologies, services, analytics, and software, including systems that gather and analyze observations worldwide. The company operates a large network of weather sensors and greenhouse gas measurements and builds data services and applications for enterprise and government customers. This role designs, deploys, and manages cloud infrastructure and operations, with a focus on security, availability, reliability, automation, and cost optimization. The administrator supports application deployments and CI/CD, maintains Infrastructure as Code and technical documentation, helps ensure regulatory and internal security compliance, and works with internal teams and external managed service providers. The role also explores cloud-native and AI-based services and operational tools. It is a remote opportunity available from anywhere in the continental United States and/or Canada. Off-hours support for critical infrastructure issues is needed on an as-needed basis.

Requirements

At least 5 years of progressively responsible, hands-on operations experience with Amazon Web Services cloud infrastructure and services.
Experience managing and maintaining Linux and Windows Server operating systems.
Experience with instance and container build processes and tools such as Packer, Docker, and EC2 Image Builder.
Experience with AWS services including EC2, S3, IAM, CodeDeploy, CloudWatch, Fargate/ECS, Lambda, VPC, ALB, CloudFront, MSK, SQS, SNS, and CloudFormation.
Experience supporting CI/CD using Azure DevOps, GitHub Actions, or Jenkins.
Experience with IIS, Active Directory, .NET, and other applications in the Windows ecosystem.
Basic SQL administration and capability managing database technologies such as RDS, Aurora, and DynamoDB.
Experience managing networking, routing, firewalls, and load balancing in a hybrid environment.
Strong automation and configuration management experience.
Ability to interact with teams professionally.
Ability to communicate effectively with technical staff and senior leadership.
Strong written and verbal communication skills.
Ability to learn and adapt to recent technologies through self-directed training.
Must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future, for employment-based work authorization.

Nice To Haves

Jira and other Atlassian product experience.
AWS Solutions Architect Associate level or similar certification or experience.
Experience with Amazon architecture design.
Experience supporting customer-facing services, including API, SaaS, and DaaS.
Experience implementing advanced monitoring tools focused on cloud-based systems.

Responsibilities

Design, deploy, and manage scalable, secure, and highly available cloud infrastructure, such as AWS and Azure.
Monitor system performance, troubleshoot issues, and ensure uptime and reliability.
Evaluate and prioritize cloud infrastructure requests from multiple business units based on technical complexity and business value.
Ensure cloud infrastructure and operations comply with relevant regulatory frameworks, including SOC 2, ISO 27001, and GDPR, and internal security policies.
Develop and manage CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins to automate application delivery and infrastructure provisioning.
Create, maintain, and improve Infrastructure as Code using Terraform.
Create and maintain technical documentation to help the support team resolve incidents quickly and accurately.
Manage and identify cloud cost optimization strategies.
Provide off-hours support for critical infrastructure issues on an as-needed basis and resolve incidents in a timely manner.
Oversee application deployments and ensure reliable releases to staging and production environments.
Develop and document standard operating procedures, deployment processes, and troubleshooting guides.
Define and maintain infrastructure reference architectures, standards, and reusable building blocks, patterns, and playbooks for teams and partners.
Collaborate with external Managed Service Providers to oversee cloud operations, verify service delivery, validate recommendations, and align managed services with business and security objectives.
Assess, recommend, and implement emerging cloud-native AI services and integrations that support innovation, operational excellence, and business transformation.
Explore and implement AI-driven monitoring, automated defect triage, and operational efficiency tools.