Sr. Cloud Administrator

AEM•Hayward, CA
•Remote

About The Position

AEM is seeking a highly motivated Senior Cloud Administrator to support its cloud-based infrastructure. AEM provides environmental monitoring technologies, services, data, and applications to enterprise and government customers. The role is remote and may be performed from anywhere in the continental United States or Canada. The administrator will design, operate, secure, and optimize cloud infrastructure; support reliable application releases; maintain infrastructure standards and documentation; and work with internal teams and external Managed Service Providers. The position also explores cloud-native AI services and AI-driven operational tools. Off-hours support for critical infrastructure issues is required on an as-needed basis. Applicants must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future, for employment-based work authorization. H-1B and green card sponsorship are not available. The position offers a stated U.S. salary range of $110,000–$150,000 per year. Applications are accepted on an ongoing basis until the position is filled.

Requirements

  • At least 5 years of progressively responsible, hands-on operations experience with Amazon Web Services cloud infrastructure and services.
  • Experience managing and maintaining Linux and Windows Server operating systems.
  • Experience with instance and container build processes and tools, including Packer, Docker, and EC2 Image Builder.
  • Experience with AWS services including EC2, S3, IAM, CodeDeploy, CloudWatch, Fargate/ECS, Lambda, VPC, ALB, CloudFront, MSK, SQS, SNS, and CloudFormation.
  • Experience supporting CI/CD with Azure DevOps, GitHub Actions, or Jenkins.
  • Experience with IIS, Active Directory, .NET, and other applications in the Windows ecosystem.
  • Basic SQL administration and capability managing database technologies such as RDS, Aurora, and DynamoDB.
  • Experience managing networking, routing, firewalls, and load balancing in a hybrid environment.
  • Strong automation and configuration-management experience.
  • Ability to interact professionally with teams; communicate effectively with technical staff and senior leadership; and demonstrate strong written and verbal communication skills.
  • Ability to learn and adapt to new technologies through self-directed training.
  • Must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future, for employment-based work authorization.

Nice To Haves

  • Jira and other Atlassian product experience.
  • AWS Solutions Architect Associate-level certification or similar experience.
  • Experience with Amazon architecture design.
  • Experience supporting customer-facing services, including APIs, SaaS, and DaaS.
  • Experience implementing advanced monitoring tools focused on cloud-based systems.

Responsibilities

  • Design, deploy, and manage scalable, secure, and highly available cloud infrastructure, including AWS and Azure environments.
  • Monitor system performance, troubleshoot issues, and maintain uptime and reliability.
  • Evaluate and prioritize cloud infrastructure requests from business units based on technical complexity and business value.
  • Ensure cloud infrastructure and operations comply with applicable regulatory frameworks, including SOC 2, ISO 27001, and GDPR, and internal security policies.
  • Develop and manage CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins to automate application delivery and infrastructure provisioning.
  • Create, maintain, and improve Infrastructure as Code using Terraform.
  • Create and maintain technical documentation that helps support teams resolve incidents quickly and accurately.
  • Manage, identify, and implement cloud cost-optimization strategies.
  • Provide off-hours support as needed for critical infrastructure issues and resolve incidents in a timely manner.
  • Oversee application deployments and ensure reliable, timely releases to staging and production environments.
  • Develop and document standard operating procedures, deployment processes, and troubleshooting guides.
  • Define and maintain infrastructure reference architectures, standards, and reusable patterns or playbooks for teams and partners.
  • Collaborate with external Managed Service Providers to oversee cloud operations, verify service delivery, validate technical recommendations, and align managed services with business and security objectives.
  • Assess, recommend, and implement cloud-native AI services and integrations that support innovation, operational excellence, and business transformation.
  • Explore and implement AI-driven monitoring, automated defect triage, and operational-efficiency tools.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) match of up to 3%
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