Sr. Clinical Research Program Manager (MCRS Strategic Account Manager)

Medtronic•Minneapolis, MN

3d•$166,400 - $249,600•Onsite

About The Position

The Senior MCRS Strategic Account Manager (SAM) advances Medtronic’s strategic objectives through relationship management, business development, portfolio oversight, and proactive issue and risk mitigation. The role cultivates trusted partnerships across Operating Units (OUs), regional teams, and Medtronic Clinical & Regulatory Solutions (MCRS), aligning stakeholder needs and expectations while supporting clinical evidence generation and business goals. As a central liaison, the SAM fosters strategic collaboration, anticipates opportunities and challenges, and helps deliver solutions that support clinical outcomes and patient care. The position provides leadership for clinical studies and regulatory affairs as they relate to product approval. Studies must be scientifically valid, comply with regulatory requirements, follow ethical guidelines, and fairly assess product safety and efficacy. The role also develops regulatory strategies for timely worldwide product approvals and ensures regulatory submissions are accurate and compliant. Regional or country responsibilities may include representing Medtronic on clinical research matters, gathering feedback from local customers and authorities, maintaining internal and external networks, and leading local and global studies and clinical research projects across therapies and businesses. The position works onsite at least four days per week. Medtronic offers a competitive salary and flexible benefits package. The U.S. salary range, excluding Puerto Rico and certain California locations, is $166,400–$249,600, and the role is eligible for the Medtronic Incentive Plan (MIP).

Requirements

Bachelor’s degree.
At least 7 years of related clinical experience, or at least 5 years with an advanced degree.
For a baccalaureate degree earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Unrestricted U.S. work authorization at the time of hire and for the duration of employment for this role below Principal level.

Nice To Haves

Experience in clinical research, clinical operations, strategic account management, business development, or portfolio management within healthcare, medical device, pharmaceutical, CRO, or related life sciences organizations.
Experience building and influencing relationships across complex global matrix organizations and leading strategic customer or business-partner engagements.
Knowledge of clinical trials, evidence generation, regulatory requirements, quality systems, and compliance processes.
Experience managing business performance, including budgets, forecasting, proposals, contracts, vendor oversight, and portfolio-level planning.
An advanced degree (MBA or master’s) or relevant certification (PMP).
Experience developing business cases, growth strategies, or market assessments.

Responsibilities

Serve as the primary contact for OU and regional leaders and MCRS stakeholders, building strong partnerships and ensuring their needs are addressed.
Lead engagement with OU and regional partners to understand trends, service gaps, industry priorities, and market pressures.
Collaborate across MCRS teams to develop tailored solutions and align services with stakeholder needs and emerging industry trends.
Identify opportunities for clinical evidence generation and facilitate strategic discussions about future needs and challenges.
Act as a reference point for service capabilities, pipeline commissioning, and new business opportunities; communicate the value of new or modified services and educate partners about offerings.
Generate leads through networking and outreach; assess customer needs and manage service offerings and progress to develop tailored solutions.
Oversee proposals and negotiations for MCRS services, including potential outsourcing, and align expectations and deliverables.
Develop and execute strategic plans with OU and regional partners using data analysis, benchmarking, and market intelligence; support competitive analysis and organizational agility.
Oversee portfolio-level deliverables and timelines to ensure alignment with objectives and budgets.
Report on portfolio performance, quality, and financial status, including cost and performance drivers; apply lessons learned to continuous improvement.
Conduct service-delivery performance reviews and provide constructive feedback.
Work with finance partners on accurate forecasting and ongoing portfolio financial oversight.
Identify and mitigate portfolio-level risks with MCRS stakeholders; coordinate with Quality and Compliance teams regarding regulatory requirements and quality and compliance concerns.
Lead end-to-end issue resolution, diagnose root causes, and implement effective solutions.
Ensure systematic communication, escalation, and resolution of risks and issues involving quality, safety, timelines, and budget; capture and share preventive best practices.
Provide leadership for scientifically valid, ethical, and compliant clinical studies and for regulatory affairs related to product approval.
Develop and implement regulatory strategies to obtain timely product approvals from worldwide regulatory bodies and ensure accurate, compliant regulatory submissions.
Where applicable, represent Medtronic on clinical research matters within the country or region and gather feedback from local customers and authorities.
Build and maintain networks and relationships with internal and external parties.
Lead execution of local and global studies and manage clinical research projects across Medtronic therapies and multiple businesses.

Benefits

Competitive salary and flexible benefits package.
Health, dental, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account and tuition assistance or reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
Incentive plans, including eligibility for the Medtronic Incentive Plan (MIP).
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off and paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.