Sr. Clinical Informatics Specialist, Physician Organization
About The Position
The Sr. Clinical Informatics Specialist serves as a frontline technology support resource for medical staff and an operational extension of the Physician Informaticist team. The role uses clinical practice knowledge to design, evaluate, and support clinical technology solutions, ensuring that Epic and related systems support safe, efficient, and effective workflows. The specialist provides concierge-level support, translates provider needs into system design, and advances Clinical Informatics initiatives aligned with organizational strategy. The position collaborates with clinicians and departments on clinical system evaluation, selection, design, implementation, and optimization. It supports providers through workflow evaluation, training partnerships, troubleshooting, and ongoing frontline assistance, and contributes to quality, safety, regulatory readiness, documentation improvement, clinical decision support, and data integration efforts. The specialist also leads complex informatics projects, administers applications, tests systems against clinical workflows, and analyzes data to produce reports, dashboards, and actionable performance insights.
Requirements
- Bachelor’s degree in computer science, Business Administration, Healthcare Administration, Nursing, or a related field.
- At least one of the following required: Registered Nurse (RN) licensed by the Texas Board of Nursing or Nurse Licensure Compact; Nurse Practitioner (NP, PNP, NNP, FNP) in the State of Texas; Respiratory Care Practitioner (RCP); Occupational Therapist (OT) or Physical Therapist (PT); Pharmacist (RPh); Epic Certification in any module; Informatics Nursing Certification (RN-BC); or AMIA Health Informatics Certification.
- 7 years of experience in clinical informatics, clinical systems support, or healthcare IT within a hospital or healthcare setting.
- 3 years in a dedicated informatics role.
- Strong understanding of clinical workflows, health IT systems, and Epic applications.
- Proficiency in data analysis and visualization tools.
- Knowledge of healthcare systems, interfaces, and software environments.
- Experience with device integration and clinical technologies.
- Strong project management, leadership, and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to work independently and analyze system functionality against business needs.
Nice To Haves
- 2 years managing medium- to large-scale information services projects.
- 5 years of information systems-related experience, such as super user roles, committees, or implementation support.
Responsibilities
- Participate in the evaluation, selection, design, and implementation of clinical systems affecting clinicians and the Physician Organization.
- Collaborate across departments to ensure system enhancements reflect real-world clinical practice.
- Serve as a primary resource for medical staff on clinical information systems.
- Drive system optimization through enhancements, training partnerships, workflow evaluations, and ongoing frontline support.
- Facilitate clinician engagement in system improvement efforts.
- Lead troubleshooting efforts and coordinate downtime procedures.
- Evaluate system performance using process improvement methodologies.
- Conduct provider shadowing and develop reports to assess system impact.
- Support quality, safety, and performance improvement initiatives related to clinical systems.
- Assist with regulatory readiness and documentation improvement efforts.
- Enhance clinical decision support tools and data integration.
- Lead multiple complex clinical informatics projects simultaneously, defining scope, timelines, resources, and success metrics.
- Act as system administrator for clinical informatics applications.
- Provide real-time, concierge-level support to physicians and advanced practice providers.
- Align system design with Physician Informaticist direction and Clinical Informatics strategy.
- Develop and execute testing scenarios that accurately reflect clinical workflows.
- Extract, analyze, and interpret data from Epic and other systems to support key initiatives.
- Develop and maintain dashboards, reports, and performance metrics.
- Partner with physician informaticists to define meaningful KPIs, such as provider efficiency, documentation quality, and patient safety.
- Translate data into actionable insights for system and workflow optimization.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
