Sr. Clinical Imaging Systems Analyst - PACS Admin (3DQ Lab)

Stanford Health Care • Palo Alto, CA

1d • $59 - $78 • Onsite

About The Position

Stanford is looking to add an experienced Imaging Informatic individual to the Imaging Enterprise team that manages over 140+ Medical Imaging Applications. The team manages multiple innovative workflows for clinical areas like Radiology, Pathology, POCUS, Dermatology, Ophthalmology and many more. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of IHE and DICOM Profiles, Epic modules, Imaging systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, dataflows and workflows across the organization.

Requirements

• Possess the Imaging Informatics experience and can provide recommendations for non-DICOM compliant systems and how to integrate into enterprise imaging systems.
• Have knowledge of how to support, Implement and configure Medical Imaging solutions that serve the enterprise.
• Ability to Troubleshoot and support end user issues for a multitude of imaging solutions based on DICOM and imaging informatics standards while adhering to organizational change management and security practices.
• Experience in supporting image sharing systems that facilitate image sharing between organizations for clinical, research and business purposes.
• Bachelor's degree or equivalent years of experience.
• Six (6) or more years of progressively responsible and directly related work experience.
• Required experience with 2 major imaging solution upgrades or implementations.
• Required experience with imaging informatics and data analysis.
• Mid-level Microsoft Office skills.
• Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude.
• Highly self-motivated, directed and change oriented.
• Very strong customer orientation.
• Ability to analyze highly complex systems, dataflows and workflows.
• Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department.
• Ability to engage actively in complex discussions, often on challenging and/or controversial subjects.
• Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole.
• Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately.
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
• Ability to establish a set of tasks and activities associated with an intended outcome and timeline.
• Ability to act consistent with available facts, constraints, and anticipated consequences.
• Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner.
• Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions.
• Ability to develop new skills and teach others.
• Ability to collaborate and build consensus with stakeholders.
• Ability to understand and adhere to operational standards, policies, and procedures.
• Ability to identify risks and issues.
• Ability to develop solutions for new and unfamiliar challenges.
• Ability to analyze data, draw conclusions and interpret results.
• Knowledge of current issues and trends in health care and clinical operations in a health care system.
• Healthcare knowledge base that promotes a high level of credibility with organization end users and executives.
• Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting.
• Understanding of Software Development Life Cycle (SDLC).
• Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools.

Nice To Haves

• Preferably IIP certified.
• Experience with "Vendor Neutral Archives, Picture Archive and Communication Systems, Advanced visualization applications that support 3DQ services" for example "Fuji and Sectra" is preferred.
• Preferred experience with 2 major epic upgrades or implementations.
• Preferred CIIP (Certified Imaging Informatics Professional) or Certified within 6 months.

Responsibilities

• Provide QA Support for Imaging application changes.
• Provide Imaging Informatics support for our business partners.
• Provide direction on Change Management processes.
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Provide analytical assistance to junior team members to resolve application incidents, maintenance items, Training and enhancement requests.
• Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk.
• Implement and direct changes using documented procedures that are compliant with department’s policies and procedures.
• Work with and mentor junior staff members to document workflows.
• Act as an application and technology subject matter expert and clearly communicate concepts in business terms between and across the different groups while influencing outcomes.
• Perform a major role in complex software upgrade initiatives.
• Lead small to medium complexity new software installations/upgrades and enhancement requests.
• Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables.
• Continually identify opportunities for functional and stability improvement in all applications.
• Identify system optimization and enhancements and collaborate with vendors and other TDS analysts to design and implement effective stable solutions.
• Anticipate and resolve system problems through QA checks of change control documentation.
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences.
• Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records.

Benefits

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree