Sr. Client Partners

StradIT•New York, NY

About The Position

The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service and expand presence in different lines of business Applicants should also be proficient with sales management , spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.

Requirements

Experience in a sales or customer service role
Accountable and self-driven resource
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Proficient with sales management, spreadsheets, and other productivity software

Nice To Haves

Proven track record of meeting or exceeding quotas and receiving positive customer feedback

Responsibilities

Serve as the main point of contact in all matters related to client concerns and needs
Be responsible for Revenue growth for current accounts
Maintain accurate client current spend - work and maximize new opportunities
Work with marketing and pre sales for RFP responses and other internal teams to develop strategic sales / marketing plans and ensure KPIs are being met
Develop a thorough understanding of our service offerings to better upsell and cross-sell to clients
Handle inquiries and requests from customers and address their needs
Have goals for new meetings , lead generation , lead capture and conversion of the opportunity
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
Meet regularly with other team members to discuss progress and find new ways to improve business
Generate progress reports for clients and senior leaders within the organization
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Support marketing and brand awareness while doing sales / account management activities