Sr. Client Manager

HertzNewark, NJ
Onsite

About The Position

Serve as a trusted partner to a portfolio of entertainment industry clients, building strong relationships with studio, production, media, and entertainment organizations. You'll drive revenue growth by expanding existing accounts, identifying new opportunities, and delivering customer-focused mobility solutions that create value for clients. Through proactive engagement, industry insight, and strategic account planning, you'll strengthen partnerships, increase account penetration, and grow Hertz's footprint while ensuring long-term client success and retention.

Requirements

  • Bachelor's degree preferred with 1–2+ years of sales and customer service experience, required
  • Strong relationship-building, negotiation, and communication skills, with the ability to maintain a professional presence while delivering exceptional service and managing client expectations
  • Proven ability to lead, train, and develop employees through performance management, coaching, accountability, and corrective action in fast-paced, customer-focused environments
  • Demonstrated experience overseeing multi-location operations, coordinating logistics and vehicle deliveries, and managing competing priorities with strong attention to detail and operational excellence
  • Excellent analytical, problem-solving, and decision-making abilities, with knowledge of business and travel operations, proficiency in Microsoft Office, and the ability to balance strategic objectives with day-to-day execution
  • Valid driver's license required, with the ability to maintain compliance with company policies and procedures regarding driving records and violations

Nice To Haves

  • Support of high-end clientele; management experience and experience in car rental, hospitality, tourism, or automotive industries are a plus

Responsibilities

  • Build and grow relationships with film, TV, and entertainment clients in a rapidly expanding market
  • Drive revenue, increase sales, and deliver exceptional customer experiences that set Hertz apart
  • Take ownership of daily operations—fleet, reservations, and service performance
  • Make confident, real-time business decisions that impact results
  • Develop leadership skills by training, mentoring, and influencing team success
  • Fast-track your career with hands-on experience across the business and clear paths to advancement

Benefits

  • 40% off any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more
  • Company car or business and personal use
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