Sr Change Management Consultant - Workday Success Plans

Workday•Atlanta, WA

2d•$111,000 - $197,300•Hybrid

About The Position

We are seeking dynamic individuals who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services. In this role, you will lead change enablement strategies that prepare the organization for Workday's evolving AI capabilities, ensuring user adoption. Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!

Requirements

Experience leading change management activities for one or more Workday deployments
7+ years (for Sr. Change Management Consultant) of full-time professional related work experience
Demonstrated experience in a customer-facing consulting-type role
Demonstrates a solid grasp of HR related systems and processes
Experience with influencing, interacting and collaborating with senior leaders, internally and externally
Ability to demonstrate past experience with managing multiple projects and/or workstreams at one time
Very strong verbal communication skills and comfortable presenting in a customer-facing capacity with the ability to tailor communication and presentations to different audiences.
Ability to effectively navigate and resolve conflicts that may arise between client stakeholders, ensuring project alignment and maintaining positive client relationships.
Experience in Workday deployment projects, including user training, process alignment, and problem resolution, with a focus on driving user adoption and minimizing disruption.
Experience managing the human element of AI transitions, specifically driving user adoption and upskilling teams on AI capabilities.

Nice To Haves

Certification in Workday HCM Products is preferred

Responsibilities

Lead the development and implementation of strategies that promote end-user adoption of Workday.
Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement
Lead hands-on development of communications and training materials that support a successful transition to Workday for key end-users
Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation-focused initiatives
Confidently and consistently provide excellent customer service
Share their broad experience with industry practices
Adapt and succeed independently in challenging situations
Support multiple customers concurrently on short duration projects
Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
Partner with an Engagement Manager to deliver Change Management services (Tenant Review with Advisory Consulting Services)
Deployment Guidance Services
Webinars & Coaching (Present on key features and configurations)
Collaboration Crews (Facilitate group customer sharing discussions)