Sr. Center Store Manager

Festival Foods•Onalaska, WI

10d•Onsite

About The Position

The Sr. Center Store Manager provides strategic in-store leadership across Grocery, Frozen Food/Dairy, Natural/Organic, HBC/GM, Wine & Spirits, and Receiving. The role oversees planning, inventory management, vendor coordination, and department standards, leading Center Store managers, the Lead Receiver, the 3rd Shift Center Store Manager, and the Wine & Spirits Manager, while providing indirect leadership to assistant managers and associates. The manager may serve as Acting Store Director, covering store calls and overseeing storewide operations as needed. This is a full-time position based at Festival Foods in Onalaska, Wisconsin. The schedule includes mornings, afternoons, evenings (with ability to support closing shift), weekends, and holidays. The work environment includes store areas with varying temperatures and humidity, including freezers, coolers, and receiving areas, as well as occasional outdoor tasks to inspect store property. Physical requirements include standing for long periods, walking, bending, stooping, kneeling, repetitive tasks, operating equipment, and occasionally lifting 50–60 pounds.

Requirements

High school education or equivalent experience.
At least 5 years of leadership experience, including at least 2 years as a manager in retail or restaurant settings.
Thorough knowledge of the retail food business, with experience in grocery or supermarket operations.
Strong ability to coach, motivate, and develop teams.
Strong decision-making skills and ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills for leading diverse teams and interacting with customers.
Proficiency in Microsoft Office, including Outlook, Word, and Excel, and ability to learn and use systems including a Point-of-Sale register system.
Understanding of store safety policies and ability to identify potential hazards.
Ability to learn and safely use a power jack, walk-behind lift, WAV, baler, and compactor.
Ability to stand in place for long periods; walk; bend, stoop, and kneel regularly; perform repetitive tasks for prolonged periods; and lift stock.
Ability to occasionally lift 50–60 pounds.
Ability to work mornings, afternoons, evenings, weekends, and holidays, including supporting closing shifts.

Nice To Haves

Prior experience managing a center store department.

Responsibilities

Lead, coach, and develop associates across Center Store, Wine & Spirits, and Receiving departments, ensuring department goals, policies, and procedures are met.
Serve as Acting Store Director as needed, covering store calls and overseeing storewide operations.
Train and mentor department leaders and associates to support their growth and prepare them for advancement.
Plan and organize department operations, including scheduling, ordering, and vendor coordination.
Set expectations for customer service and department standards, ensuring helpfulness and in-stock benchmarks are met.
Finalize and approve weekly work schedules in alignment with labor and budget projections, making daily adjustments as needed.
Maintain appropriate inventory levels, accurate pricing, and effective merchandising and display standards for in-line, end-cap, and seasonal programs.
Be prepared to operate the register and support store closing procedures.
Collaborate with the Store Director, Guest Service Manager, Fresh Sr. Manager, and department teams on store programs, initiatives, and operational improvements.
Train new Center Store, Receiving, and Wine & Spirits associates and foster a positive, team-oriented environment.
Guide Wine & Spirits and Center Store leaders in maintaining inventory levels and accurate pricing on products received and sold.
Uphold safety policies, company procedures, and regulatory standards.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Premium pay for hourly associates on Sundays and select holidays: $1 per hour for part-time store associates and time-and-a-half for full-time store associates.
Schedules provided two weeks in advance.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program offering savings on fitness membership fees.
Employee Assistance Program (EAP) and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.