SR CATERING MANAGER- Texas Womens University- DENTON, TX

Compass Group•Denton, TX

6d•$65,000 - $70,000•Onsite

About The Position

Chartwells Higher Ed is filling every occasion with great food and service! We are currently seeking a Senior Catering Manager to lead the catering department on-site at TEXAS WOMEN'S UNIVERSITY. You will be responsible for developing and driving catering solutions to meet our customer needs, while working closely with the Catering Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions. Evenings, weekends and some holidays are required (as needed).

Requirements

At least two years similar work experience
Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
Proficient with word processing and spread sheet applications.
Ability to write professional and efficient emails to clients and customers.
Possess the ability to meet Company specific uniform standards for this position.
Utilize all Personal Protective Equipment’s per Company guidelines.
Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.

Nice To Haves

A.S. or equivalent experience
General Hospitality knowledge and interest in sustainability and sustainable food practices

Responsibilities

Coordinate and execute both internal and external catering events to ensure seamless execution and outstanding customer happiness.
Develop and maintain the catering marketing plan, offering clients a comprehensive event planning service and detailed menu development that aligns with their needs and preferences.
Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events.
Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
Perform other duties as assigned to support the efficient functioning of dining service operations.