Sr. Business Systems Administrator

Carhartt•Dearborn, MI

2d•Remote

About The Position

The Sr. Business Systems Administrator drives an ‘end to end’ Planning process by providing a reliable, integrated toolset and efficient business process. This individual is a trusted ‘SME’ for Business Planning and the systems that enable the team to effectively forecast, analyze, and execute the business. They empower teams through meaningful data, reporting, system functionality, and the integration of key business processes and GTM milestones. This role serves as a key business partner for Planning, IT, Reporting/BI, and other cross-functional teams, ensuring planning systems and processes meet evolving business needs. They provide system administration and business ownership for Centric Planning and Relex, oversee critical integrations including PLM, and assess the impact of corporate initiatives on planning systems. They act as the ‘Super User’ and system SME, maintaining strong working relationships to test, troubleshoot, enhance, and maintain an integrated planning ecosystem. They balance IT and Business-facing relationships and needs to deliver scalable solutions that improve the Planning team’s ability to forecast, identify trends, and make informed business decisions.

Requirements

Minimum of 5-7 years of experience in a planning or forecasting field
At least 1 year of leadership experience preferred (demonstrated through project management or management of others)
High level of analytical thinking with strong aptitude for retail math, forecasting methodology, business planning processes, and data analysis
Excellent written and oral communication skills with the proven ability to communicate and influence across all levels, including Senior Management and cross-functional business and technology partners
Outstanding organizational skills with natural curiosity and interest in problem solving, systems, data, and continuous improvement
Flexible team player who thrives in environments requiring the ability to effectively prioritize and delegate workload, juggling multiple concurrent projects, system enhancements, and deliverables
Strategic vision to enhance and develop more efficient and effective best-practice processes through technology, data, and system capabilities
Advanced computer skills (MS Office and Planning tools) are required
Strong aptitude for learning and leveraging enterprise planning and reporting technologies

Responsibilities

Lead projects as required and support Planning leadership teams’ key initiatives, including system enhancements, implementations, integrations, and corporate initiatives that impact Planning systems and processes.
Collaborate and translate between Planning, IT, Reporting/BI, and other cross-functional groups, maintaining strong relationships with IT teams and partners involved with Planning solutions.
Serve as the business systems SME and administrator for the Planning technology ecosystem, including Centric Planning and Relex, ensuring systems are configured, maintained, tested, and supported to meet evolving business needs.
Oversee and maintain an understanding of key integrations between Planning systems and upstream/downstream systems, including PLM, ensuring data flows accurately and efficiently and that integration impacts are understood and addressed.
Contribute to Planning Team success by leading the effort to understand business needs, evaluate system capabilities, identify gaps, and recommend scalable solutions that improve forecasting, planning, analysis, and overall team effectiveness.
Review and update Business Planning processes and procedures as needed to align with system capabilities and support the team’s planning cycles, including key GTM milestones and MBR/SIOP activities.
Develop and maintain a comprehensive understanding of the metrics, calculations, data elements, and measures within the planning systems, including how the Planning team uses them for analysis and reporting.
Partner with Reporting/BI resources to ensure required KPIs and business reporting can be accurately delivered.
Leverage Centric Planning capabilities to develop dashboards, views, workflows, and other user-focused solutions that simplify planning activities, improve visibility to performance and trends, and enable more effective forecasting and decision-making.
Coach and develop the Planning team’s knowledge and effective use of planning systems and processes as a trusted Planning & Systems ‘SME,’ including coordinating centralized training for new Business Planning team members.
Lead system testing, troubleshooting, issue resolution, and continuous improvement efforts; assess system changes and enhancements for business impact and ensure appropriate documentation and communication.
Demonstrate clear leadership skills and the ability to influence and persuade Senior Leaders and cross-functional partners by translating complex business and technical concepts into actionable solutions.
Take initiative to maintain awareness of Carhartt Business Units, business performance, strategies, to identify opportunities for improved processes, data, reporting, and system functionality.