Business Systems Administrator

University of Dayton•Dayton, OH

About The Position

UDRI is seeking a Business Systems Administrator to provide strategic and operational support for the administration, optimization, and governance of the JAGGAER procurement platform. This role combines hands-on system administration with business partnership to support UDRI's enterprise business systems. The position serves as the lead system administrator for UDRI's procurement system, JAGGAER, ensuring system reliability, integration integrity, process efficiency, and continuous improvement. The Business Systems Administrator will work closely with business stakeholders, vendors, and IT teams to support system enhancements, troubleshoot issues, implement new functionality, and maintain compliance with institutional and federal requirements. The ideal candidate possesses strong procurement system expertise, experience administering enterprise business applications, and the ability to align business systems architecture with institutional and federal compliance requirements.

Requirements

  • Bachelor's degree in Information Systems, Business Administration, Finance, or a related field and 10 years of relevant experience.
  • Experience supporting enterprise procurement or source-to-pay platforms.
  • Experience administering enterprise business applications, including system configuration, security, and user support.
  • Experience managing system integrations and workflow automation.
  • Strong analytical, documentation, problem-solving, and stakeholder communication skills.
  • Ability to collaborate effectively with cross-functional technical and business teams to identify requirements, implement solutions, and drive continuous process improvement.
  • Excellent interpersonal and communication skills, with the ability to effectively interface with a variety of stakeholders, vendors, and technical teams.
  • Must be a U.S. person (i.e., a U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) due to federal research contract requirements.

Nice To Haves

  • Direct experience with JAGGAER platform administration.
  • Experience supporting procurement systems in a research or government contracting environment.
  • Familiarity with API-based integrations and middleware solutions.
  • Experience supporting systems in environments subject to federal oversight or regulated compliance frameworks.
  • Strong understanding of procurement-to-pay and supplier lifecycle management processes.

Responsibilities

  • Provide strategic and operational support for the administration, optimization, and governance of the JAGGAER procurement platform.
  • Serve as the lead system administrator for UDRI's procurement system, JAGGAER.
  • Ensure system reliability, integration integrity, process efficiency, and continuous improvement.
  • Work closely with business stakeholders, vendors, and IT teams to support system enhancements, troubleshoot issues, implement new functionality, and maintain compliance with institutional and federal requirements.
  • Administer enterprise business applications, including system configuration, security, and user support.
  • Manage system integrations and workflow automation.
  • Collaborate effectively with cross-functional technical and business teams to identify requirements, implement solutions, and drive continuous process improvement.
  • Interface effectively with a variety of stakeholders, vendors, and technical teams.
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