Sr. Business Process Analyst

Aventiv Technologies,
$78,239 - $89,193Remote

About The Position

The Sr. Business Process Analyst manages Operations Data and Process Initiatives to completion. Serves as the Operations liaison for all Operations as well as enterprise-wide, cross-functional strategic initiatives. Leads a variety of different types of projects including ensuring that all areas are completely operationally ready to support new products and services, large-scale application deployments, new systems integrations, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments.

Requirements

  • Self-starter and who works with little supervision.
  • Strong analytical and problem solving skills; able to develop and use structured approaches to identify root causes and recommend resolutions; can present results in meaningful terms.
  • Strong time management & leadership experience.
  • Communicate effectively with all levels of management.
  • Proficient with array of Microsoft office systems, including databases, Visio and Excel
  • Effective written and verbal communication skills.
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.
  • Ability to navigate a highly matrixed organization effectively.
  • Solid influencing skills.
  • Sound business and technical acumen.
  • Exceptional data analytics abilities.
  • Experience with stakeholder management.
  • Focused and versatile team player that is comfortable under pressure.
  • Ability to communicate at all levels with clarity and precision both written and verbally.
  • Strong presentation skills.
  • Ability to remove barriers and enable teams to complete their objectives.
  • Demonstrated, applied experience establishing and delivering complex projects.
  • High school diploma or GED
  • 2 years project management or data analysis experience
  • 2 years experience in process leadership

Nice To Haves

  • Bachelor’s Degree
  • 5 -7 years progressively responsible experience in project support and/or management.
  • Project Management certification

Responsibilities

  • Coordinate cross organizational meetings to define and document business processes, key metrics, and KPIs.
  • Lead process improvement initiatives to reduce risk, increase efficiency, lower cost, and improve quality.
  • Establish and enforce enterprise standards for documenting Standard Operating Procedures (SOPs) and Policies.
  • Maintain processes that are coordinated with Business Systems, IT, and Product Roadmaps.
  • Contribute to the whiteboard/ information gathering phase of new systems, applications or products that will assist in the development of the operational teams.
  • Take ownership of entrusted projects and work closely with Business Operations management to meet needs of company.
  • Direct large-scale, complex projects often involving multiple internal and external constituents.
  • Accountable for one or more initiatives including business and operational deliverables.
  • Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan.
  • Rigorously manages scope to ensure commitments are achieved within agreed upon time, and interfaces to execute on responsibilities.
  • Represents the project in various project governance and inter-department forums.
  • Publishes periodic project status reports.
  • Attends periodic staff meetings to review progress with key constituents.
  • Proposes recommendations and adjustments to project delivery and related solutions throughout the life of the initiative.
  • Provide functional direction to less experienced project support personnel and may indirectly supervise clerical and/or administrative staff in support of contract, project, or tasks.
  • Performs other duties as assigned.

Benefits

  • Associate Referral Reward Eligible
  • Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc. (if applicable)
  • Health Insurance
  • 401(k)
  • Disability
  • Life Insurance
  • Paid Time Off
  • Voluntary Benefits
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