Sr. Business Process Analyst
About The Position
As a Sr. Business Process Analyst, you will serve as a strategic liaison between Westinghouse Parts Business' (WPB) business operations and technology teams, providing thought leadership on business process design, system utilization, and digital transformation initiatives. You will be responsible for maximizing the value of enterprise business systems, with a primary focus on SAP and Pega, by ensuring solutions are aligned with operational objectives, scalable business processes, and long-term organizational strategy. Additionally, you will partner with stakeholders across WPB to define future-state business processes, drive continuous improvement initiatives, and translate business needs into technology-enabled solutions. You will play a critical role in shaping system roadmaps, prioritizing enhancements, and promoting adoption of standard, efficient, and data-driven business practices throughout the organization. Critically, you will support the design and deployment of business systems across WPB's global operations. You will report to the Sr. Manager, WPB Systems and Strategy. This is a mobile role based out of our New Stanton, PA facility.
Requirements
- Bachelor's degree in Business Administration, Engineering, Information Systems, Operations Management, Supply Chain/Logistics, or related field
- 5+ years of experience in business process/systems analysis, operations improvement or related discipline
- Equivalent combination of education and experience will be considered.
- Experience in manufacturing, supply chain or service delivery environments
- Experience with configuration of SAP ECC or integrated ERP/BPM systems
Responsibilities
- Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
- Translate business needs into user stories, business rules, process documentation, and functional requirements.
- Document workflows, standard operating procedures, process maps, and work instructions.
- Facilitate requirements review sessions and obtain stakeholder alignment.
- Ensure requirements are complete, testable, and understood by technical teams.
- Support testing and validation activities to ensure system functionality.
- Identify causes of process inefficiencies and recommend corrective actions.
- Develop training materials and facilitate end-user training sessions on business processes.
- Serve as a champion for continuous improvement and operational excellence initiatives.
Benefits
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
