Sr. Business Operations Engineer

Yubico Inc.

2d•$175,000 - $195,000•Hybrid

About The Position

We are looking for a Senior Business Operations Engineer to join our global Business Operations team, based in Sweden and the US. This is a Salesforce-heavy role, but it goes beyond CRM development. You will be a technical partner to our Sales and Marketing organization, translating their needs into reliable, scalable solutions across our full stack: Salesforce, NetSuite, and the integrations that connect them. You will work closely with stakeholders in Sales and Marketing, picking up rough ideas and turning them into production-ready solutions. This means you need to be as comfortable in a whiteboard conversation as you are in a code editor. A genuine interest in how sales organizations operate is as important here as technical depth. We build with the best tool for the job. That usually means Flows, declarative configuration, or AI-assisted automation, with Apex and custom code available when the problem calls for it.

Requirements

5+ years of development experience in a Business Operations or Systems Engineering environment.
Strong Salesforce skills: Apex, Lightning Web Components, and advanced Flows.
Solid background in Java; Apex is closely related and experience with both is expected.
Experience with middleware and API integrations (REST/SOAP); Celigo experience is an advantage.
Experience working with Sales and Marketing teams, with a solid understanding of how sales organisations work.
Clear, confident English communication skills, written and verbal. You will be working with non-technical stakeholders regularly.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Nice To Haves

Experience with NetSuite or a strong motivation to learn it quickly.
JavaScript and/or SuiteScript experience.
Experience integrating AI/LLM APIs into business workflows.
Experience with SQL, BigQuery, or dbt.
Familiarity with GCP, AWS, or Azure.
Salesforce Platform Developer I/II, NetSuite SuiteCloud Developer, or similar certifications.

Responsibilities

Salesforce development: Design and build solutions across Sales Cloud, Service Cloud, and Experience Cloud, using Apex, LWC, and Flows depending on what the problem requires.
Stakeholder collaboration: Work directly with Sales and Marketing to understand business problems, challenge requirements, and turn ideas into maintainable, production-grade solutions.
Integrations: Build and maintain integrations between Salesforce, NetSuite, and other systems using Celigo and REST/SOAP APIs, with Java or SuiteScript where custom logic is required.
AI implementation: Identify and build AI-driven automations that reduce manual work and improve data quality across the business.
NetSuite: Support data flow and business logic between CRM and ERP, with development as needed.
Data and analytics: Collaborate with our data team on BigQuery and dbt to make sure business logic is accurately reflected in reporting.
Tech health: Audit and reduce technical debt, converting legacy code to declarative solutions where practical.
DevOps and documentation: Manage releases, version control (Git), and own the technical documentation for everything you build.

Benefits

Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority.
Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).
Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here.
U.S. benefits designed for your overall well-being:
Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family.
Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting.
Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate.
Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.
Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year.
Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total).
Commuter Benefits. If you need to commute to the office, we offer commuter benefits.
Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.