Sr. Business Manager

Capital One • McLean, VA

1d • $182,500 - $249,900 • Onsite

About The Position

As the Senior Manager of Product Strategy for Business Cards & Payments (BC&P), you will be one of the primary architects of our long-term roadmap. You will sit at the center of innovation and execution, ensuring our suite of business cards and payment solutions solves real-world friction for business owners. You will lead a team with world-class professionals to develop and test strategies that ultimately impact the bottom line. You'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Requirements

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management
• A proven track record of decision making and problem solving based on analytics.
• Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.
• Strong business judgment, leadership and integrity.
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
• Clear results orientation: display an intense focus on achieving both short and long term goals.
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Nice To Haves

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management
• Previous consulting experience is a plus

Responsibilities

• Define the 3-year strategic horizon for the BC&P portfolio, identifying emerging trends in B2B payments, embedded finance, and commercial credit.
• Lead the prioritization framework for the entire product organization, ensuring resources are allocated to the highest-leverage initiatives.
• Partner with Design and Market Research to translate customer pain points into prioritized product requirements.
• Act as the connective tissue between executive leadership and the product pods, ensuring the "why" behind the strategy is understood at every level.
• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior.
• Have an ownership mindset, and potentially P&L accountability for a business segment.
• Strategic planning with a 1-6 month horizon.
• May manage and develop a team of analysts.
• Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.
• Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics.
• Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels.
• Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
• Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy.
• Oversee multiple projects and programs concurrently.
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior