Sr. Business Intelligence Analyst

Zoro • Chicago, IL

1d • $71,800 - $119,600 • Hybrid

About The Position

The Sr. Business Intelligence Analyst drives data-informed decisions by building scalable solutions, leading end-to-end projects, and mentoring analysts while setting a high standard for quality, consistency, and collaboration. The role combines technical expertise with business understanding to deliver insights that help stakeholders in Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance make better decisions.

Zoro.com is an eCommerce platform offering nearly 12 million tools, parts, and supplies to business customers. Launched in 2011, it applies a B2C-like experience to B2B and focuses on digital innovation at the intersection of technology and distribution. Zoro has grown to more than $1 billion in annual revenue and is working toward its next milestone of $2 billion and beyond.

The position follows a hybrid work model, with team members asked to work onsite at least two days per week at Zoro’s Chicago headquarters. Compensation includes the Zoro Incentive Plan, with a stated Illinois base pay range of $71,800–$119,600 USD. Actual compensation may vary based on location, relevant experience, and individual qualifications.

Requirements

• Bachelor’s degree in Analytics, Information Systems, Statistics, Business, or a related field.
• At least 3 years of experience in business intelligence, analytics, or a related data role.
• Strong proficiency in SQL and experience developing data models in BI tools.
• Ability to translate complex data into clear, actionable business insights.
• Experience using generative AI tools to improve workflow efficiency and decision-making.
• Excellent problem-solving and communication skills with technical and non-technical audiences.
• Experience managing multiple projects with varying levels of complexity and visibility.

Nice To Haves

• Advanced SQL and LookML experience.
• Familiarity with cloud data platforms; BigQuery is preferred.
• Experience using Python or other scripting languages for analysis or automation.
• Comfort working in agile environments and managing work using JIRA or similar tools.

Responsibilities

• Lead the design, development, and maintenance of data models, reports, and dashboards in tools such as Looker.
• Partner with stakeholders to translate business needs into data solutions that produce actionable insights.
• Develop and optimize models and queries for scalability, performance, and data accuracy.
• Collaborate with stakeholders to implement and maintain reliable data pipelines and metric definitions.
• Optimize and automate analytics and reporting workflows using generative AI and other tools.
• Apply documentation, validation, and testing processes consistently across deliverables.
• Surface trends and insights that highlight business risks or opportunities.
• Mentor junior analysts by promoting best practices and sharing feedback.
• Lead end-to-end projects and support collaboration and quality across analytics work.

Benefits

• Medical, dental, vision, and life insurance coverage starting on the first day of employment.
• Maternity support programs, nursing benefits, and up to 14 weeks of paid leave for birth parents and up to 4 weeks for non-birth parents.
• Adoption assistance program.
• Six free sessions annually with a licensed therapist and Wellhub portal membership.
• At least 18 paid time off days annually for full-time employees and six company holidays per year.
• A 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
• Tuition reimbursement, student loan refinancing, and access to financial counseling, education, and tools.
• Charitable Gift Program matching gifts to eligible educational, cultural, community health, and human service organizations.
• Employee discounts and admission to various civic and cultural institutions around Chicago.
• Office perks including a coffee bar, beer on tap, unlimited snacks, onsite gym access, and city skyline views.
• Zoro Incentive Plan (ZIP) designed to foster and reward strong team performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior