Sr Business Intelligence Analyst, Broadband
About The Position
The Senior Business Intelligence Analyst supports business decision-making across T-Mobile’s Broadband organization by delivering commercial and marketing performance insights. The role guides the analysis and communication of quantitative and qualitative data, including visual storytelling about marketing campaign and tactic impact. It takes work from requirements gathering through presentation, tailoring content to different audiences. Its analysis informs decisions about broadband business and product performance. The analyst develops customer-centric solutions using data analysis, business acumen, creativity, and effective communication. The position also participates in designing and developing reporting structures, interfaces, and models. It is hybrid, with at least three days per week required in the office.
Requirements
- Bachelor’s degree in Business, Statistics, or a similar field and 5 years of related work experience, or an advanced degree and 3 years of related experience.
- 4 years of experience with business intelligence tools such as Business Objects, Cognos, or Hyperion.
- 4 years of experience reporting and analyzing performance and visualizing data with Tableau.
- 2 years of experience in online e-commerce or online support environments.
- 2 years of experience in advanced business analytics, including testing, competitive analysis, surveys, and market research.
- 4 years of experience with performant database querying using SQL.
- Expert analytical, problem-solving, and critical-reasoning skills.
- Advanced communication, consulting, influencing, and relationship-management skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Ability to work on multiple projects simultaneously and with cross-functional teams.
- At least 18 years of age.
- Legally authorized to work in the United States.
Responsibilities
- Support business intelligence needs using data from sources such as AWS Redshift, Azure, and Databricks.
- Guide data strategy across multiple touchpoints, including new third-party data acquisition and integration.
- Lead the process of deriving core insights from available data and developing strategies to improve customer experience and performance, in collaboration with Marketing Managers, Data Scientists, and others.
- Participate early in enterprise projects to define reporting needs and incorporate them into system design.
- Create comprehensive dashboards using data from different sources and present findings to senior management verbally and in writing.
- Provide recommendations to cross-functional teams that result in process improvement.
- Analyze and communicate quantitative and qualitative data, including the impact of marketing campaigns and tactics.
- Participate in the design and development of reporting structures, interfaces, and models.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant and employee stock purchase plan.
- 401(k) and access to free, year-round money coaches.
- Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
- Medical, dental, and vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family-building benefits, back-up care, enhanced family support, and childcare subsidy.
- Tuition assistance and college coaching.
- Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
