Sr Business Analysis Manager

T-Mobile•Bellevue, WA

1d•$96,700 - $174,400•Onsite

About The Position

Leads revenue assurance and operational risk functions for T-Mobile for Business (TFB), identifying and quantifying revenue leakage, billing discrepancies, and asset exposure across the B2B portfolio. Partners with Finance, Legal, and Corporate Investigations to detect, document, and remediate financial risk. Serves as the primary analytical engine for GRC Pillars 01 and 05 within the TFB Governance framework.

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
Acceptable areas of study include Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)
7-10 years Analytics experience solving analytical problems using quantitative approaches
Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
Advanced Analytics (Required)
Business Acumen (Required)
Data Analysis (Required)
Data Storytelling (Required)
Data Visualization (Required)
Executive Presence (Required)
Financial Modeling (Required)
SQL Database Queries (Required)
Stakeholder Management (Required)
Strategic Thinking (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Experience with Python, R, Go or similar statistics or data science language preferred. (Required)
Advanced proficiency in Excel and data analysis; experience with Salesforce or comparable enterprise CRM (Preferred)
Demonstrated ability to identify patterns of financial anomaly and communicate findings clearly to non-technical stakeholders (Preferred)
Strong documentation discipline — ability to build structured case files and evidence packages suitable for Legal or IA review (Preferred)
CFE (Part 1 minimum), CIA, or CRMA — or active pursuit of one of these designations (Preferred)
Experience with T-Mobile billing systems, B2B contract structures, or partner channel operations (Preferred)
Prior work in fraud investigation, audit, or compliance in a B2B enterprise environment (Preferred)
Familiarity with GRC frameworks and internal audit standards (Preferred)

Responsibilities

Conduct revenue assurance audits across TFB billing, contracts, and pricing — identify leakage patterns, quantify exposure, and develop remediation recommendations for segment leadership and Finance.
Perform forensic analysis on escalated revenue and asset risk cases — develop findings, document evidence, and coordinate case disposition with Finance, Legal, and Corporate Investigations.
Apply advanced data analysis techniques to detect billing anomalies, pricing exceptions, and contract compliance gaps across the TFB portfolio; translate findings into actionable reporting for governance leadership.
Maintain the operational risk inventory, track asset exposure and SLA adherence, and support escalation governance workflows for Pillar 05.
Responsible for other duties/projects as assigned by business management as needed.