Sr. Benefits Associate

Hyundai Capital • Irvine, CA

3d • Hybrid

About The Position

The Sr. Benefits Associate supports administration of Hyundai Capital America's Total Rewards programs, including employee benefits, wellness, retirement, and the Employee Vehicle Program (EVP). The role manages routine and moderately complex program activities and serves as a key point of contact for employees, vendors, Payroll, Finance, and internal stakeholders. It administers programs according to plan documents, policies, regulatory requirements, and established controls; coordinates employee notices; maintains compliance documentation and program records; supports filings and audits; and escalates compliance risks or exceptions to Benefits leadership.

The position also supports program operations, employee inquiries and issue resolution, data validation, vendor coordination, plan changes, Open Enrollment, EVP participant and vehicle administration, related financial and payroll activities, reporting, projects, and continuous improvement. The role helps maintain accurate records and documentation to support compliance, risk management, internal controls, and audit readiness.

Requirements

• 4–6 years of related experience in benefits administration, total rewards, HR operations, or a related field, including benefits compliance support, vendor coordination, reconciliations, reporting, and employee issue resolution.
• Bachelor’s degree in Human Resources, Business, or a related field, or an equivalent combination of education and experience.
• Strong working knowledge of employee benefits administration, applicable regulatory requirements such as ERISA, COBRA, ACA, and HIPAA, and related HR operational processes.
• Customer service and employee support skills, including handling sensitive and moderately complex issues with professionalism, discretion, and sound judgment.
• Strong analytical and problem-solving skills, including researching issues, interpreting data, identifying discrepancies, and recommending practical solutions.
• Proficiency in Microsoft Office Suite and benefits administration, HRIS, and payroll systems.
• Ability to manage multiple priorities and deadlines with organization, accuracy, and attention to detail while maintaining confidentiality and documentation quality.
• Effective written and verbal communication skills, including drafting employee-facing communications and explaining programs clearly.
• Ability to work with limited supervision while coordinating with Payroll, Finance, vendors, and internal stakeholders.

Nice To Haves

• Experience with employee vehicle or fleet programs, wellness programs, or process improvement.

Responsibilities

• Administer day-to-day employee benefit programs, including health and welfare, life and disability, flexible spending, voluntary benefits, retirement, wellness, and other employer-provided programs.
• Respond to employee benefit inquiries and escalations, resolve issues, and provide timely, accurate, service-oriented support.
• Maintain, audit, and validate benefits data and records across applicable systems to support accurate enrollment, data integrity, and reporting.
• Coordinate with vendors, Payroll, Finance, and internal stakeholders to investigate and resolve eligibility, billing, enrollment, claims, file transmission, and system issues.
• Support administrative implementation of plan changes, process updates, system enhancements, and vendor-related changes.
• Develop, update, and distribute employee communications, job aids, and program materials.
• Support benefits compliance, including employee notices and disclosures, filings, audits, and documentation; monitor processes for potential gaps and escalate risks or exceptions.
• Support planning and execution of annual Open Enrollment, including testing, validation, communications, and vendor coordination.
• Administer EVP activities, including driver eligibility and onboarding, vehicle orders and terminations, accidents, MVR requirements, insurance, and other program activities.
• Serve as a point of contact for EVP participants and coordinate with vendors and internal stakeholders to explain policies, support vehicle activities, resolve issues, and escalate matters as appropriate.
• Support EVP financial and payroll administration by reviewing and reconciling invoices and vehicle charges, coordinating payroll impacts, and resolving discrepancies with Payroll, Finance, and vendors.
• Maintain and validate EVP records, systems, and documentation for compliance, risk management, internal controls, and audits.
• Monitor EVP participant compliance with eligibility, driver, MVR, insurance, accident reporting, vehicle use, and documentation requirements; document exceptions and escalate potential issues.
• Support and, as assigned, lead benefits and EVP projects, including vendor transitions, implementations, system and process enhancements, and employee communications.
• Prepare and analyze reporting on participation, utilization, billing, vendor performance, and program effectiveness.
• Identify process and service issues and recommend improvements to efficiency, accuracy, controls, compliance, and employee experience.
• Develop and maintain procedures, workflows, job aids, and other program documentation.

Benefits

• Hybrid flexibility: four days onsite and one day remote.
• Monthly vehicle allowance, plus vehicle purchase and lease discounts.
• Medical, dental, and vision plans.
• Employer-funded HSA contributions.
• 401(k) with company match and immediate vesting from day one.
• Company-paid life and disability insurance.
• Wellbeing benefits, including fitness and health resources.
• Leadership programs and career development supporting continuous learning.
• Paid Volunteer Time Off and a company charitable donation in the employee’s honor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level