Sr. Benefits Associate

Hyundai Capital • Irvine, CA

2d • Hybrid

About The Position

The Sr. Benefits Associate supports the administration of Hyundai Capital America's Total Rewards programs, including employee benefits, wellness, retirement, and the Employee Vehicle Program (EVP). The role manages routine and moderately complex benefits and EVP activities and serves as a key contact for employees, vendors, Payroll, Finance, and internal stakeholders.

The position administers programs in accordance with plan documents, company policies, regulatory requirements, and established controls. It maintains program records and compliance documentation, coordinates required employee notices, supports regulatory filings and audits, and escalates compliance risks or exceptions to Benefits leadership. The role also supports projects, reporting, process improvements, and employee communications across benefits and EVP programs.

Requirements

• Minimum 4–6 years of related experience in benefits administration, total rewards, HR operations, or a related field, including benefits compliance support, vendor coordination, reconciliations, reporting, and employee issue resolution.
• Bachelor’s degree in Human Resources, Business, or a related field, or an equivalent combination of education and experience.
• Strong working knowledge of employee benefits administration, applicable regulatory requirements (e.g., ERISA, COBRA, ACA, HIPAA), and related HR operational processes.
• Ability to quickly learn vehicle program policies and administration.
• Demonstrated customer service and employee support skills, including handling sensitive and moderately complex issues with professionalism, discretion, and sound judgment.
• Strong analytical and problem-solving skills, including researching issues, interpreting data, identifying discrepancies, and recommending practical solutions.
• Proficiency in Microsoft Office Suite and benefits administration, HRIS, and payroll systems.
• Ability to manage multiple priorities and deadlines with organization, accuracy, attention to detail, confidentiality, and quality documentation.
• Effective written and verbal communication skills, including drafting employee-facing communications and explaining programs clearly.
• Ability to work with limited supervision while coordinating with Payroll, Finance, vendors, and internal stakeholders.

Nice To Haves

• Experience with employee vehicle or fleet programs, wellness programs, or process improvement.

Responsibilities

• Administer day-to-day employee benefit programs, including health and welfare, life and disability, flexible spending, voluntary benefits, retirement, wellness, and other employer-provided programs.
• Respond to employee benefit inquiries and escalations, resolving issues promptly and accurately in accordance with established guidelines.
• Maintain, audit, and validate benefits data and records across applicable systems to support enrollment accuracy, data integrity, and reporting.
• Coordinate with vendors, Payroll, Finance, and internal stakeholders to investigate and resolve eligibility, billing, enrollment, claims, file transmission, and system issues.
• Support administrative implementation of plan changes, process updates, system enhancements, and vendor-related changes.
• Develop, update, and distribute employee-facing communications, job aids, and program materials.
• Support benefits compliance activities, including employee notices and disclosures, regulatory filings, audits, and compliance documentation; monitor processes for potential gaps and escalate risks or exceptions to Benefits leadership.
• Support annual Open Enrollment planning and execution, including testing, validation, employee communications, and vendor coordination.
• Administer day-to-day EVP activities, including driver eligibility and onboarding, vehicle orders and terminations, accidents, MVR requirements, insurance administration, and related program activities.
• Support EVP participants and coordinate with vendors and internal stakeholders on program policies, vehicle-related activities, issue resolution, and escalation of unique or higher-risk matters.
• Review and reconcile EVP vendor invoices and vehicle-related charges, coordinate employee payroll impacts, and resolve discrepancies with Payroll, Finance, and vendors.
• Maintain and validate EVP records, systems, and documentation to support compliance, risk management, internal controls, and audit readiness.
• Monitor participant compliance with EVP eligibility, driver, MVR, insurance, accident reporting, vehicle-use, and documentation requirements; document exceptions and escalate potential compliance, safety, insurance, or policy issues.
• Support and, as assigned, lead benefits and EVP projects, including vendor transitions, program implementations, system and process enhancements, employee communications, and departmental priorities.
• Prepare and analyze reporting on participation, utilization, billing, vendor performance, and program effectiveness to identify trends or discrepancies and support decision-making.
• Identify process and service-delivery issues and recommend improvements to efficiency, accuracy, controls, compliance, and employee experience.
• Develop and maintain procedures, workflows, job aids, and program documentation to support consistent administration, knowledge sharing, and continuity of operations.

Benefits

• Hybrid flexibility: 4 days onsite and 1 day remote.
• Monthly vehicle allowance, plus vehicle purchase and lease discounts.
• Medical, dental, and vision plans.
• Employer-funded HSA contributions.
• 401(k) with company match and immediate vesting from day one.
• 100% company-paid life and disability insurance.
• Wellbeing benefits, including fitness and health resources.
• Leadership programs and career development supporting continuous learning.
• Paid Volunteer Time Off and a company charitable donation in the employee’s honor.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior