Sr. Associate Technical Writer

McKesson•Work at Home - Pennsylvania, USA (WPAA), OH

1d•$61,500 - $102,500

About The Position

McKesson Prescription Solutions is seeking a Technical Writer II to create and maintain customer-facing documentation that helps users successfully navigate pharmacy software products. This role partners closely with product, implementation, instructional design, and subject matter experts to transform complex technical information into clear, accurate, and easy-to-use content. You'll develop user guides, release notes, knowledge articles, and other documentation supporting software releases while ensuring consistency with branding, style, and quality standards. The ideal candidate brings the ability to simplify complex technical information into user-friendly documentation. This position is ideal for a detail-oriented communicator who enjoys collaborating across teams and translating technical concepts for a broad audience.

Requirements

Degree or equivalent and typically 4+ years of relevant experience
Familiarity with Adobe Acrobat Pro or Adobe Creative Cloud.
Strong experience in technical writing, technical communications, content development, or documentation creation.
Experience creating end-user documentation, user guides, process documentation, or software-related content.
Strong written and verbal communication skills.
Experience collaborating with cross-functional stakeholders and subject matter experts.
Ability to manage multiple priorities and meet deadlines.

Nice To Haves

Experience documenting software products, SaaS platforms, healthcare technology, or pharmacy systems.
Experience developing release notes, online help content, knowledge base articles, or implementation documentation.
Exposure to instructional design, training content development, or learning materials.
Experience using AI-enabled productivity tools such as Microsoft Copilot or Claude.
Strong facilitation, meeting leadership, and stakeholder communication skills.

Responsibilities

Create, edit, and maintain user guides, release notes, online help content, and product documentation.
Partner with subject matter experts, product teams, and instructional designers to gather information and document software functionality.
Translate technical concepts into clear, concise content for technical and non-technical audiences.
Manage multiple documentation projects and prioritize deliverables to meet release timelines.
Participate in cross-functional meetings to identify documentation requirements, dependencies, and risks.