Sr. Associate - BCM - Retirement 5B

Genpact US Services. • Richardson, TX

5d • Remote

About The Position

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Requirements

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
• AINS 101 - Increasing Your Insurance IQ - The Institutes (USA)
• Associate, Life Management Institute (ALMI) - Life Office Management Association (LOMA)
• Certified Fraud Examiner (CFE) - ACFE
• LOMA 280 - Principles of Insurance - Genpact
• LOMA 290 - Insurance Company Operations - Life Office Management Association (LOMA)
• Asset Management
• Banking Capital Markets
• Risk Management
• Wealth Management
• English (Required)
• Language Proficiency - Proficient - C2

Responsibilities

• Support Retirement operations within the BCM vertical by executing tasks accurately and in line with defined procedures.
• Apply basic domain knowledge to handle routine Retirement transactions, validations, and exception processing.
• Maintain process documentation and update trackers to ensure completeness and accuracy of operational records.
• Escalate issues and exceptions to senior team members with relevant details and observations.
• Participate in training sessions and knowledge-sharing forums to build domain expertise and stay updated on process changes.
• Assist in testing and validating minor system or process changes from a user perspective.
• Collaborate with team members to ensure timely completion of deliverables and adherence to service standards.
• Contribute to a culture of compliance by following control guidelines and reporting any observed risks or deviations.

Benefits

• The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level