Sr Associate, Account Manager

Otis Elevator Co.•Knoxville, TN

42d

About The Position

Otis is recruiting a Service Sales Consultant to cover the Knoxville, Tennessee territory. The role reports to the Service Sales & Operations Manager and focuses on achieving sales growth by building a customer prospect pipeline and winning new maintenance contracts, with additional responsibility for selling incremental repair projects. The position involves managing customer relationships and elevator-unit accounts, developing new business, and using sales tools to track opportunities and forecast results. Otis is a global elevator and escalator manufacturing, installation, and service company with 72,000 employees and operations in more than 200 countries and territories. The company emphasizes Safety, Ethics, and Quality and offers training and development opportunities, including its Employee Scholar Program, which sponsors colleagues pursuing degrees or certifications.

Requirements

A business or technical degree, or completed training as a technician or technical business administrator.
Three years of prior work experience.
Initial experience selling technical service agreements that require consultation.
Strong customer and service orientation, including excellent interpersonal skills.
High level of commitment and reliability.
Target-focused, with the ability to work at pace in a demanding, complex corporate organization.

Responsibilities

Manage a portfolio of elevator units and maintain good working relationships with existing customers.
Serve as the primary contact for timely resolution of customer inquiries and needs.
Develop new customers through cold calling, networking, bids, and tenders.
Develop a sales strategy to achieve sales targets.
Use Otis sales tools to track opportunities and pipeline and forecast sales results.
Conduct sales negotiations and close deals.
Collaborate with other sales representatives and field colleagues.

Benefits

401(k) plan with company match and a separate automatic retirement contribution.
Medical, prescription drug, dental, and vision coverage for colleagues and eligible dependents beginning on the first day of employment.
Three weeks of paid vacation and paid company holidays.
Paid sick leave.
Employee assistance and wellness incentive programs.
Life insurance and disability coverage.
Voluntary legal, pet, home, and auto insurance benefits.
Birth/adoption and parental leave benefits.
Adoption assistance.
Tuition reimbursement program.
Peer recognition and service anniversary awards.
Spot performance bonus opportunities.
Long-term employment contract.
Training and development opportunities.
Employee Scholar Program sponsorship for degrees or certification programs.