Sr. Application Engineer

Allied Universal • Kennesaw, GA

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About The Position

Allied Universal® Technology Services is hiring a Senior Application Engineer to provide advanced expertise to installation and service teams. The role ensures seamless interoperability across complex security platforms and enterprise applications, and drives high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics.

The Senior Application Engineer leads integration of application ecosystems, supports enterprise-level security deployments, and works with cross-functional teams and stakeholders to align technical implementations with business objectives and standards. The role also oversees software lifecycle management, incident escalation, project governance, and training and mentorship for application users and technical teams.

Requirements

• High school diploma or equivalent.
• Product-specific certification(s) for access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar.
• At least three years of experience programming and troubleshooting access control and video systems.
• Advanced knowledge of leading security system and equipment providers, with experience working with enterprise-level clients or large projects.
• High-level decision-making and complex problem-solving ability to develop innovative solutions aligned with organizational strategy.
• Advanced proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, Project, SharePoint, and Word.
• Expert ability to interpret, evaluate, and apply advanced technical documentation to ensure systems and solutions meet enterprise and client requirements.
• Exceptional oral and written communication skills and ability to communicate with internal and external stakeholders.
• Ability to establish and maintain trusted partnerships across executive leadership, technical teams, and client organizations.

Nice To Haves

• Bachelor’s degree in computer science, engineering, or a related field.

Responsibilities

• Lead the design and integration of complex application ecosystems to ensure interoperability across platforms and security systems.
• Design and optimize LAN/WLAN infrastructure to support application connectivity and scalability.
• Lead advanced diagnostics and root-cause analysis to resolve critical system and software issues.
• Partner with cross-functional teams and stakeholders to align application deployments with business objectives and technical standards.
• Oversee software lifecycle management, including configuration, updates, and licensing compliance.
• Escalate and manage high-impact incidents, providing strategic recommendations to minimize operational risk.
• Develop and enforce project governance, including efficient resource allocation, timelines, and adherence to best practices.
• Deliver executive-level training and mentorship to support application adoption and ongoing skill development.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED