Sr Appliance Territory Manager - Southeast

AMS Retail Solutions•Savannah, GA

2d•Onsite

About The Position

The Sr Appliance Territory Manager is responsible for performing projects and administrative work, addressing issues and supporting initiatives within their territory, and demonstrating professionalism. This role also involves all the essential responsibilities of an Appliance Territory Manager, including visiting customers to service vendor products, performing sales and support services, traveling to customer locations, maintaining product displays, responding to customer inquiries, providing new product information and feedback, supporting customers with product knowledge and training, answering sales and technical questions, resolving customer complaints, facilitating sales and promotional campaigns, assisting with special orders, managing inventory, attending trade shows, reporting weekly summaries, traveling with management when necessary, and complying with all company policies. The Senior role has additional essential responsibilities beyond those of a standard Appliance Territory Manager.

Requirements

100% Travel required (including overnight travel)
Ability to work varied hours/days as business dictates is required, may include holidays and weekends
Knowledge of Brand Name appliances required
Must be Microsoft Office proficient
Required to lift up to 50lbs, this may include lifting weight above shoulders as needed
Frequent standing, bending and twisting required
Excellent communication, presentation, written and technical skills required
Proof of valid driver’s license and insurance required (must meet company’s minimum requirements)
Provide excellent customer service to customers and vendors
HS diploma or equivalent required

Nice To Haves

college degree preferred
2 years of vendor sales experience preferred
1 year of field sales/customer service experience preferred

Responsibilities

Perform projects and administrative work as assigned
Address issues/problems and support initiatives within the territory as required and/or assigned
Demonstrate professionalism and positive demeanor in performance of daily duties and lead by example
Other senior tasks as assigned
Visit customers to service vendor products and perform sales and support services in assigned stores
Travel to customer locations and service vendor products and maintain product displays
Receive and respond to customer inquiries
Provide new product information including receiving customer feedback regarding vendor products and services
Support and provide product knowledge to customers by demonstrating equipment and providing product application training
Answer customer sales and technical questions
Resolve customer complaints in a timely manner
Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques.
Resolve any customer and vendor differences
Assist with placing special orders
Place items on shelving units according to the plan-o-gram
Manage and maintain inventory levels, make adjustments as required
Attend and represent customer at trade / industry shows and training sessions as required.
Report weekly summary of hours, location and sales impact at retail.
Travel with designated Customer Manager and/or AMS Regional Manager when necessary
Comply with all Customer and AMS policies and procedures
Perform other related duties as assigned