Sr Analyst, System Analyst

Nationwide•Columbus, OH

6h•$76,000 - $143,000•Hybrid

About The Position

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support the Enterprise Information Management System application within the Customer Solutions BSA under TES. If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes. You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Systems Analyst should have broad technology and analysis experience, including facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data, and application suites, and solving problems using a collaborative style. You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications. You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud).

Requirements

Three or more years of relevant work experience including software delivery or educational experience within a technology domain.
Experience delivering technology and/or business solutions across industries, platforms, and/or lines of business (LOB) within the insurance and/or financial services industries.
Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.
Strong analytical and communication skills and knowledge of planning.
Ability to influence, negotiate, and set priorities as needed.

Nice To Haves

Undergraduate studies in computer science, management information systems, or a related field are preferred.
Technology certifications or designations are not required but encouraged.
Insurance/financial services industry knowledge a plus.

Responsibilities

End-to-end systems analysis — Ability to lead discovery, clarify business outcomes, define requirements, document impacts, and create work that is ready for development and testing.
Data and integration analysis — Strong understanding of data mappings, data quality, APIs, batch processing, Kafka, MDM, and cross-system dependencies.
Technical problem-solving — Ability to investigate production issues, perform root-cause analysis, assess downstream impacts, and recommend sustainable solutions.
Stakeholder collaboration and communication — Confidence working with business partners, developers, QE, technical SMEs, and other product teams to translate needs into actionable outcomes.
Independent ownership — Ability to manage work with limited direction, proactively identify risks, follow through on commitments, and become a reliable source of ECIF knowledge.
With limited guidance, partners with business, Product Owners and/or Product Analysts, Architects, and technology professionals to understand business needs, desired outcomes, solution context, align requirements to target architecture and technical guardrails, and surface impacts, dependencies, and trade-offs.
Translates business outcomes into clear, actionable functional and non-functional requirements, and into appropriately scoped technology features and product changes.
Administers key elements of the requirements lifecycle from idea through implementation, including elicitation, documentation, traceability, validation, and change management.
Facilitates requirements discussions and supports business alignment through effective facilitation, visualization, and visual management techniques.
Collaborates with stakeholders to manage requirements and strengthen understanding of the applications, integrations, and processes that support the business.
Performs analysis of business needs, applications, processes, and relevant data to support delivery, quality improvement, and secure solution outcomes.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
May perform other responsibilities as assigned.