Sr Analyst Production Manager 1

CVS Health•Work At Home-Texas, TX

10d•$46,988 - $102,000

About The Position

CVS Health is hiring a Senior Analyst Production Manager 1 to support production planning and performance across assigned territories and clients. The role focuses on tracking membership levels, partnering with Customer Success and Operations to establish and meet client goals, forecasting regional staffing needs with Recruiting, and monitoring health plan partner performance. The position also develops and presents reports, communicates trends and insights to leadership, responds to inquiries, and turns complex analyses into clear content that supports data-driven change.

Requirements

3 to 5 years of prior relevant experience.
2 to 3 years of stakeholder management experience.
Proficient experience working with Excel.
Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities.
Ability to deal with ambiguity and adapt to changing business conditions.

Nice To Haves

Prior Power BI experience.
Bachelor's degree preferred.

Responsibilities

Research, track, monitor, and control membership levels in assigned territories to meet or exceed client commitments, goals, and expectations.
Develop and help implement production plans for assigned clients in partnership with Customer Success.
Work with Operations to understand and establish client goals and develop and implement provider plans to meet those goals.
Forecast staffing needs in assigned regions and make recommendations in partnership with Recruiting.
Create, maintain, and present reports to leadership to communicate trends and the status of current tasks.
Communicate key insights and findings to Operations leadership.
Communicate overall production trends and client-specific metrics.
Monitor performance KPIs for assigned health plan partners, including production and client comps, to represent production progress accurately and inform strategy.
Respond promptly to inquiries.
Consolidate complex analyses into simple, consumable content focused on driving change through data.