Sr. Analyst, Process Engineering - Simplii Financial

CIBC•Toronto, ON

2d•Hybrid

About The Position

Simplii Financial is a modern, customer-first organization where great experiences are built on strong processes. The Business Analysis team acts as the connective tissue that keeps our squads moving with clarity and rigor, translating customer and business needs into clear, actionable requirements that enable simple, reliable, and genuinely better banking experiences. As a Business Analyst, Process Engineering at Simplii, you'll be embedded in a squad, supporting end-to-end business analysis activities, documenting requirements, identifying sources of friction in existing processes, and contributing to designing improvements that make banking clearer and faster for the customers who depend on us. You'll work closely with product, technology, operations, and partner teams, bringing careful attention and genuine curiosity to every piece of work you touch. As a member of the Business Analysis team, you'll be supported in your craft development and career growth by your Director. Day-to-day, you'll be accountable to your squad and the outcomes it is responsible for delivering. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

Requirements

Relevant experience in business analysis, process improvement, or a closely related field.
A genuine interest in building a career in business analysis practice within a complex, regulated environment.
Understanding that requirements, processes, and improvements exist to serve real people.
Ability to maintain customer perspective in work and conversations, even when the work is technical or process heavy.
Natural consideration of how people, process, data, and technology connect across an end-to-end workflow.
Ability to look for upstream causes before proposing downstream fixes.
Curiosity and analytical skills; ability to ask thoughtful questions, look for root causes, and break complex problems into clear, actionable components.
Comfort with ambiguity and motivation to create clarity.
Eagerness to learn and grow; approach feedback as useful information, every sprint as a chance to improve, and every new tool—including AI—as an opportunity to enhance the quality and speed of your work.
Dependable teammate: show up prepared, follow through on commitments, and contribute to a squad culture where people trust each other to deliver.
Values matter: bring your real self to work, and live values - trust, teamwork, and accountability.
Analytical Thinking
Business Analysis
Business Cases
Ensure Compliance
Group Problem Solving
Process Engineering
Process Mapping
Project Support

Responsibilities

Assist with requirements gathering, documentation, and process assessment under the guidance of senior team members.
Complete assigned tasks accurately and on time, while developing your ability to translate complex business and customer needs into clear, actionable requirements.
Identify sources of friction in existing processes and contribute to designing improvements that make things simpler and faster for customers and internal teams.
Apply standard business analysis methodologies and seek feedback to continuously improve the quality of your work.
Communicate clearly with those around you, participate actively in squad ceremonies and stakeholder meetings, and strive to understand what partners and customers truly need before proposing solutions.
Build your foundational understanding of business processes and technical concepts.
Ask insightful questions, clarify requirements thoroughly, and develop systems thinking that connects people, process, data, and technology across end-to-end workflows.
Explore and apply AI-enabled tools to improve the speed and quality of your analysis work.
Share your learnings with your team and approach every sprint as an opportunity to grow your craft and capability.
Produce clear, well-organized documentation—including requirements, process flows, and supporting materials—that enables your squad to move with confidence and minimize unnecessary complexity.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
employee share purchase plan
vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development