Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

RTX•Santa Isabel, PR

5d•Remote

About The Position

The Sr. Analyst, Infrastructure & Workplace Services create test cases, conduct tests, analyze data, and prepare reports that ensure products and services meet the established requirements. Collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Requirements

A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
Experience with software development process and lifecycle
Experience working with Microsoft Office Excel and Work
Experience with QA methodologies and practices
Familiarity with testing tools like Jira or Confluence

Nice To Haves

Basic familiarity of Azure Information Protection
Familiarity with codeless automation tools
Familiarity with project management principles and tools
Capable of leading QA meetings
Strong Windows troubleshooting skills

Responsibilities

Develop and execute detailed test cases to assess software functionality and performance
Identify and document defects, bugs, and other observations
Evaluate and create reports on test outcomes
Present test results to developers and other stakeholders
Work closely with developers and stakeholders to review documented testing results
Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
Adhere to relevant quality assurance standards and regulations
Continuously improve the testing process as services, standards, and requirements evolve
Leverage testing software such as Jira or Confluence to record testing information and processes
Create test cases in Inflectra’s SpiraTest + Rapise codeless testing software to automate test case execution
Maintain test lab machines with relevant software and updates